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Aviation safety reports, made easier to study

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January 27, 1995 · Boeing 737-2H4 · N71SW

Dallas, TX

Overview

Report Status
Final with probable cause
Event Type
Accident
Date
January 27, 1995
Injury Outcomes
1 injury (1 serious injury), 124 uninjured
Location
Dallas, TX
Aircraft
Boeing 737-2H4
Tail Number
N71SW
Injuries
Serious
NTSB Number
FTW95LA103

WHILE DEPLANING PASSENGERS, A FOUR-YEAR-OLD BOY EXITED THROUGH THE GALLEY SERVICING DOOR AND FELL THROUGH A NINE INCH GAP BETWEEN THE AIRPLANE AND THE CATERING TRUCK. THE BOY'S MOTHER HAD HER ARMS LOADED WITH ANOTHER CHILD, A CARRY-ON BAG, A DIAPER BAG, AND HER PURSE. THREE OF THE CREW MEMBERS WERE HELPING HER WHEN THE CHILD FELL.

NTSB Probable Cause

THE FLIGHT ATTENDANTS' LACK OF SUPERVISION OF DEPLANING PASSENGERS. A FACTOR WAS LACK OF SUPERVISION BY ACCIDENT VICTIMS MOTHER.

Full Narrative

On January 27, 1995, at 1615 central standard time, a Boeing B737-2H4, N71SW, was deplaning passengers at Love Field (DAL), Dallas, Texas when one child passenger was seriously injured. No injuries were suffered by the other 120 passengers or the 5 crew members. The aircraft was at the jetway, engines shut down, door open, and passengers deplaning from a 14 CFR Part 121 flight. According to witness statements and the Pilot/Operators report the following events led up to the accident. The mother of the boy and her two children were in the deplaning process. The three family members were seated forward in the passenger compartment so that the flight attendants could provide more assistance. The mother got out of her seat with a two and a half year old child, a carry-on bag, a diaper bag, and her purse all in her arms. The two flight attendants moved towards her to help her with her load. The mother had also asked them about the location of a baby carriage for her younger child. The first officer was standing in the vicinity of the cockpit door. He was attempting to help the mother by pointing out the deplaning door to the baby carriage in the jetway. The provisioner who was servicing the airplane was in the catering hi-lift truck, but his back was turned towards the airplanes' servicing door. During this process, the four year old male child ran out the galley door and fell to the ramp through a nine inch gap between the aircraft and the catering service truck.

Flight

Event TypeAccident
Event Time16:15 CST
Nearest AirportDallas Love Field (0nm)
Runway0
Flight Plan FiledUnknown
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 737-2H4
Tail NumberN71SW
Aircraft CategoryAir
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsP&W · JT8D-9(A) · Turbofan · 14500
Seats124

People & Injuries

Injury Summary1 injury (1 serious injury), 124 uninjured
Fatal0
Serious1
Minor0
Uninjured124
Total125
Crew 1First Class

Conditions

ConditionsVMC
LightDaylight
Wind220° @ 18 kt, gusting 25 kt
Visibility15 sm
CeilingNone
Temperature / Dew Point0 C
Altimeter29.00 inHg
Observation Time22:00
Weather SourceWFAC

Appendix: Source Data