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February 28, 1995 · Mcdonnell Douglas MD11 · N1763

Dallas-Ft Worth, TX

Overview

Report Status
Final with probable cause
Event Type
Incident
Date
February 28, 1995
Injury Outcomes
No injuries (78 uninjured)
Location
Dallas-Ft Worth, TX
Aircraft
Mcdonnell Douglas MD11
Tail Number
N1763
Operator
Exec Express Ii
Injuries
None
NTSB Number
FTW95IA126

On the night of the incident, the local controller cleared American Flight 2351, N1763, to land on runway 35R. Seven seconds later, the same controller instructed Lone Star Flight 1219, N355AE, to taxi into position and hold on runway 35R. Neither crew heard the other's clearance, nor was either advised of the other's position as required. The tower cab supervisor noticed the conflict and alerted the controller. The controller could not recall the call sign for AA2351, and issued go-around instructions using incorrect call signs AA1251 and AA1261. AA2351 overflew LS1219 by about 35 feet before touching down. The local frequency was very busy, and the controller's workload was categorized as 'heavy' by all flightcrews interviewed. Review of ATC tapes confirmed those observations. The controller was handling traffic on runways 35L, 35R, and 31R, in addition to receiving inputs from the departure controller. Fifteen minutes before the incursion, the controller was getting uncomfortable and informed his supervisor that he needed a break. The supervisor later said that he did not notice that the controller was getting overloaded.

NTSB Probable Cause

THE LOCAL CONTROLLER'S TASK OVERLOAD, WHICH LED HIM TO FORGET TO ISSUE APPROPRIATE TRAFFIC ADVISORIES AND TO LOSE HIS AWARENESS OF THE TRAFFIC SITUATION, AND THE FAILURE OF THE CONTROLLER'S SUPERVISOR TO RECOGNIZE THAT THE CONTROLLER HAD REACHED OR EXCEEDED HIS MAXIMUM THRESHOLD OF WORKLOAD CAPABILITY AND TO TAKE APPROPRIATE ACTION.

Full Narrative

On February 27, 1995, at 2054 central standard time (CST), a McDonnell Douglas MD11, N1763, and a Swearingen SA227, N355AE, were involved in a runway incursion at the Dallas/Fort Worth International Airport (DFW), Texas. Neither aircraft sustained damage. The MD11 was operated as American Airlines Flight 2351 (AA2351) under 14 CFR Part 121, while the SA227 was operated as Lone Star Airlines Flight 1219 (LS1219) under 14 CFR Part 135. There were 10 crewmembers and 58 passengers on the MD11 and 2 crewmembers and 8 passengers on the SA227. None of the crewmembers or passengers sustained any injuries. Visual meteorological conditions prevailed with 15 miles visibility. American Flight 2351 was "cleared to land on runway 35R" at 2052:56 CST; thereafter Lone Star Flight 1219 was instructed "taxi into position and hold on runway 35R" at 2053:03 CST. Both clearances were given by the same controller and acknowledged by the appropriate crews. Neither crew heard the others clearance. An examination of the radar data revealed that the MD11 flew over the SA227 at 2054:30, touching down approximately 1200 to 1500 feet beyond the approach threshold. The radar data also indicated that the vertical clearance between both aircraft was 35 feet. The captain and first officer of the MD-11 had originated their duty day at DFW and were on a turn-around trip from O'Hare Airport, Chicago, Illinois. The crew of AA2351 had begun their duty day at 1200 CST and had been on duty approximately 9 hours. The crew of LS1219, consisting of a captain and first officer, began their duty day at 1520 CST and had been on duty approximately 8 hours at the time of the occurrence. They had originated the flight at the Baxter County Regional Airport, Mountain Home, Arkansas, to DFW. LS1219 made 2 scheduled stops at Harrison, and Hot Springs, Arkansas prior to landing at DFW. The Lone Star aircraft was put into position and hold on runway 35R, with the American Airlines aircraft on final approach, cleared to land on runway 35R. The tower cab supervisor noticed traffic on the runway, while viewing the Airport Surface Detection Equipment (ASDE) and alerted the local controller. The local controller could not recall the call sign for the MD11. He looked at the BRITE display for the identification; however, "the data had dropped off." In an attempt to issue emergency instructions the controller issued go around clearance 2054:33 to "AA1251 and AA1261," both non-existent flights (see enclosed group chairman's report). The controller, assigned to runway 35R, 35L, and 31R, was working the Local Control East 35 (LCE-35) position, in the center tower, when he issued the instructions to both aircraft. During the period of time, 9 minutes prior to the incident, when he was in direct contact with both aircraft he was also handling a Saberliner that was preparing to takeoff from 35R. While handling the Saberliner a 2 minute loss of communication occurred, he could not get acknowledgment following his issued clearance for takeoff. Fifteen minutes prior to the incident the controller was queried by his supervisor, "is there anything I can do to help?" the controller responded that he needed a break and that he was getting uncomfortable. The controller reported that he was further confused when he noticed that AA901 was identified on the BRITE as Delta 262, this confusing situation was not reported to the supervisor. During an interview the controller stated that at some point as the work load increased he felt he needed a cab coordinator. Other events that the controller thought lead to the confusion were the interruptions by the "departure controller" coming into his ear who was attempting to clarify the erroneous tag up. A review of the enclosed transcripts revealed that the "departure controller" interrupted the controller involved in the incident 8 times in a 3 minute period. During the investigation team's visit to the facility it was noted that the BRITE display was inconsistent. The identification of arriving aircraft was dropping off at various intervals, upto 1 mile from the runway threshold. No data tag drops occurred further than 1 mile from the runway threshold. Interviews with both crews revealed that the MD11 crew had no knowledge that they had flown over the SA227. The crew of the SA227 realized that an aircraft was over flying them when they saw the "bright white lights of an approaching aircraft." During interviews with the crew of LS1219 they reported that although they were aware that a "large aircraft" had flown over them, they did not notify the tower because they were given instructions to takeoff and they anticipated instructions from the tower to contact somebody. They proceeded to Mountain Home, Arkansas, and reported the event through their company. The crew of LS1219 became concerned after being in position for departure for 2 to 3 minutes and hearing that another aircraft, AA2351 was on approach and was cleared to land on the same runway they were holding on. Due to his concern the captain reported that he turned his taxi lights so that they would be more visible. The Co-pilot attempted to contact the tower and inform them of LS1219's position on runway 35R; however, due to the volume of traffic he was unsuccessful, this attempted transmission was not on the ATC tape or transcription of the tape. It was also noted during the interviews and in the subsequent review of the communications transcripts that the controller failed to complied with the requirements outlined in the Federal Aviation Administration order 7110.65H dated December 5, 1994 and General Notice RWA 4/89. This order requires that when issuing instructions for taxiing into position and hold the controller must advise aircraft of the existing traffic inbound to that runway. It also requires that approaching aircraft must be informed of aircraft cleared to taxi into position and hold. During the controller interview he acknowledged his awareness of this requirement and stated the reason he did not comply with FAA Order 7110.65H was due to his work load and "he simply forgot." During the interview with the controller he reported that landing traffic crossing from 31L to 35R and 35L increased his work load. LS1219 was issued instructions to taxi into position and hold until the incident. During this period he issued the following clearances: crossing runway instructions to 5 aircraft, told 6 aircraft to contact ground control, 2 aircraft to contact departure control, ground instructions to 1 aircraft, taxi instructions to 1 aircraft, 1 landing clearance, continue instructions to 1 aircraft, and completed 2 calls with departure radar. All these calls were required in addition to the communications ongoing with departure and approach aircraft to runways 31R and 35L The crew of American Airlines flight 1032 witnessed the incident while in position for takeoff from runway 35L. During an interview the captain reported that initially the situation was "pretty normal" until they neared the runway. He realized they were going to depart from runway 35L and that traffic was also landing on that runway. He further reported that he felt the controller was "looking for relief from congestion," by side stepping the approaching aircraft from 35R to 35 L. The captain stated that it took 43 minutes from gate departure to takeoff. The crew of AA1032 stated that they felt "so uncomfortable" with the situation that he cocked the aircraft to the left, so he could see up the approach path, and turned on his cornering lights so that he would be more easily identified as being on the runway. The captain reported that the controller workload was "very heavy." Being adjacent to LS1219 on runway 35R the crew of AA1032 observed the MD11 overly the Lone Star aircraft by about 50 feet and touchdown approximately 2,000 feet down the runway and exit via the high speed taxiway. He further reported that as he was looking at the aircraft on the adjacent runway, it was like a "black hole;" the only thing he could see on LS1219 was his rotating beacon. A review of the DFW operations and physical aspects revealed the airport is serviced by 3 towers, east, west, and center; however, during the period of time of this incident only one tower was operational. The controllers reported that both east and west towers have lighting interference from the terminal buildings at the center of the airport and accordingly the contollers in the east and west towers transition the center tower. The facility did not utilize a cab coordinator at the time of the accident, they reported that the physical layout of the tower made it hard to accommodate one. The controllers and supervisors stated that a coordinator would have reduced the workload of the controller on duty. He would have taken all communications of the departure controller from the controller involved in the incident.

Flight

Event TypeIncident
Event Time20:54 CST
Nearest AirportDallas-Fort Worth Intl (0nm)
Runway35R
Runway Length11388 ft
Runway Width150 ft
Flight Plan FiledIFR
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftMcdonnell Douglas MD11
Tail NumberN1763
Aircraft CategoryAir
OperatorExec Express Ii
Operating RulePart 121
Engines3
Engine TypeTurbofan
Engine DetailsGe · CF680C2D-1F · Turbofan · 62504 | Allied Signal · TPE331-11U · Turboprop · 1050
Seats249

People & Injuries

Injury SummaryNo injuries (78 uninjured)
Fatal0
Serious0
Minor0
Uninjured78
Total78
Crew 1Age 54 · First Class
Crew 2Age 27 · First Class

Conditions

ConditionsVMC
LightDark Night
Wind250° @ 6 kt
Visibility15 sm
CeilingNone
Temperature / Dew Point63 F / 54
Altimeter29.00 inHg
Observation Time02:50
Weather SourceWFAC

Appendix: Source Data