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November 20, 1996 · Boeing 737-500 · N916UA

Bishop, CA

Overview

Report Status
Factual report
Event Type
Accident
Date
November 20, 1996
Injury Outcomes
1 injury (1 serious injury), 112 uninjured
Location
Bishop, CA
Aircraft
Boeing 737-500
Tail Number
N916UA
Injuries
Serious
NTSB Number
LAX97LA051

A known area of clear air turbulence was encountered at FL290 shortly after the captain turned on the fasten seat belt sign and instructed the cabin crew to take their seats. An aft flight attendant was in the process of closing a door before she sat down when the aircraft experienced severe turbulence and dropped sharply in altitude. The flight attendant broke her right foot during the encounter and was treated at a local hospital after landing. Company procedures for the crew to follow when turbulence is anticipated is for the flight attendants to take their seats after the cockpit crew makes the announcement and turns on the fasten seat belt sign. The captain had been monitoring the flight conditions of other aircraft at various altitudes in the area and, when turbulence was reported ahead of the flight, he made the announcement.

Full Narrative

On November 19, 1996, at 1750 hours Pacific standard time, a flight attendant sustained a serious foot injury after encountering some clear air turbulence (CAT) near Bishop, California, during cruise at flight level (FL) 290 on United Flight 2188 from San Francisco, California, to Las Vegas, Nevada. The aircraft, a Boeing 737-500, N916UA, was not damaged, nor were there any injuries to the other 112 persons onboard. According to the operator, the captain illuminated the fasten seat belt sign and instructed the flight attendants to take their seats. The injured aft flight attendant was in the process of securing a carrier door in the aft galley when the turbulence was encountered. After arriving in Las Vegas, she was taken to a local hospital where it was determined that her right foot was broken. Another flight attendant stated that shortly after the captain made the announcement, the aircraft dropped sharply. He was holding on to something and didn't get hurt. According to the operator, there were several reports of moderate or greater turbulence throughout central and southern California at flight levels under FL300. A "CAT ALERT" was in effect for the area at the time of the accident with some mention of mountain wave activity east of the Sierra Mountains. This alert was on the Weather Briefing Message (WBM) for Flight 2188. The captain was monitoring the flight conditions of other aircraft in the area and chose the smoother ride at FL290 due to turbulent rides at the higher altitudes. When the captain was advised of turbulent conditions ahead, he made the announcement to the cabin crew to take their seats. United Airlines procedures for crew action to take when turbulence weather conditions are anticipated are to turn on the Fasten Seat Belt sign and make a PA announcement. This permits the flight attendants to tie down serving carts and stow other loose items before taking their seats. If turbulence is encountered unexpectedly, the fasten seat belt sign will be cycled on and off three or four times and a PA announcement advising the passengers and flight attendants to be seated immediately.

Flight

Event TypeAccident
Event Time17:50 PST
Nearest Airport0nm
Runway0
Flight Plan FiledIFR
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 737-500
Tail NumberN916UA
Aircraft CategoryAir
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsGe · CFM56-3-B1 · Turbofan · 20000
Seats115

People & Injuries

Injury Summary1 injury (1 serious injury), 112 uninjured
Fatal0
Serious1
Minor0
Uninjured112
Total113
Crew 1Age 53 · First Class

Conditions

ConditionsVMC
LightDusk
Wind270° @ 55 kt
CeilingNone
Temperature / Dew Point-56 / 0 C
Altimeter29.00 inHg
Weather SourcePILO

Appendix: Source Data