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November 9, 1998 · Mcdonnell Douglas MD-11 · N811DE

Atlanta, GA

Overview

Report Status
Final with probable cause
Event Type
Incident
Date
November 9, 1998
Injury Outcomes
No injuries (4 uninjured)
Location
Atlanta, GA
Aircraft
Mcdonnell Douglas MD-11
Tail Number
N811DE
Operator
Delta Air Lines
Injuries
None
Aircraft Damage
Minor
NTSB Number
ATL99IA015

During the trip check, airport customer service personnel informed a mechanic that one of the center cargo bay longitudinal spring-lift power drive unit (PDU) powered rollers was inoperative and in the 'up' position. A mechanic removed the powered rollers from the cargo compartment and did not have the McDonnell Douglas MD-11 Maintenance Manual in his possession at the time. The mechanic did not open the circuit breaker for the cargo control unit (CCU) that controls the operation of the powered rollers, nor did he tag the system out of service as stipulated in the McDonnell Douglas MD-11 Maintenance Manual. While the mechanic was away from the airplane obtaining a new powered roller, the airport customer service had a crew change. The new crew, unaware that the powered roller cannon plug had been left on the floor of the cargo compartment, began loading cargo bins. The cannon plug was run over and its connecting wires cut by the cargo bins. A Delta technician started the airplane's auxiliary power unit (APU) to provide electrical power to the airplane. Other Delta technicians who were servicing the cabin observed smoke and 4 to 6 inch flames behind a floor vent of the main passenger cabin at row 12. The fire was subsequently extinguished.

NTSB Probable Cause

Failure of the Company's maintenance personnel to follow the aircraft's maintenance manual which resulted in a cargo bin fire. Contributing to the severity of the incident was the failure of the mechanic to safety the circuit breaker, and the cut/severed electrical wiring.

Full Narrative

On November 11, 1998, about 2100 eastern standard time, a McDonnell Douglas MD-11, N811DE, experienced a fire in the center cargo compartment while the airplane was standing at gate E12 at Hartsfield Atlanta International Airport in Atlanta, Georgia. The airplane was operated by Delta Air Lines under the provisions of Title 14 CFR Part 121. There was no flight plan and weather conditions were undetermined. There were no passengers or crewmembers aboard the airplane and there were no injuries. The airplane received minor damage. The airplane was standing at the time of the fire. The airplane had arrived in Atlanta from Portland, Oregon at 2007, and was being readied for a scheduled departure of 2220 to London, England. During the trip check, airport customer service personnel informed a mechanic that one of the center cargo bay longitudinal spring-lift power drive unit (PDU) powered rollers was inoperative and in the "up" position. The longitudinal powered rollers move cargo bins forward and aft in the cargo compartment. According to the mechanic, he removed the powered rollers after the airport customer service personnel removed the last container from the cargo compartment. He stated that he did not have the McDonnell Douglas MD-11 Maintenance Manual in his possession at the time, and that he had to return to the shop to review the manual. According to the mechanic, he did not open the circuit breaker for the cargo control unit (CCU) that controls the operation of the powered rollers, nor did he tag the system out of service as stipulated in the McDonnell Douglas MD-11 Maintenance Manual. While the mechanic was away from the airplane obtaining a new powered roller, the airport customer service had a crew change. The new crew, unaware that the powered roller cannon plug had been left on the floor of the cargo compartment, began loading cargo bins. The cannon plug was run over and its connecting wires cut by the cargo bin. At that time, the external power source to the airplane dropped off-line. It was not determined if the loss of ramp power was a coincidence as Delta reported previous occurrences of that ramp power dropping off line, or if it resulted from the short of the powered roller's wires. A Delta technician started the airplane's auxiliary power unit (APU) to provide electrical power to the airplane. Other Delta technicians who were servicing the cabin observed smoke and 4 to 6 inch flames behind a floor vent of the main passenger cabin at row 12. The airplane's APU power was turned off as the technicians prepared to discharge a fire extinguisher through the cabin floor vent, and the flames were subsequently extinguished. The CCU is mounted near the aft cargo door and is an electrical unit used to load containers onto the airplane. It receives a 115 volt, 3-phase alternating current (AC) via ground bus power, distributes power throughout the system, and provides the switching logic that commands electrically-powered rollers which are mounted throughout the cargo floor. The CCU is protected by three 10-amp circuit breakers. Following the incident, the CCU and insulation material behind it were removed, and the airplane was put back into service. Subsequently, the insulation blanket, the powered roller, its associated cannon plug and wiring, and the CCU were examined by Delta Air Lines, Safety Board, and Lucas Aerospace Cargo Systems investigators. Several of the cannon plug wires were severed and exhibited blackening and sooting of the wire insulation consistent with electrical arcing. The lower shelf of the CCU that served as the mounting point for the input cannon plugs exhibited sooting that disappeared beneath the CCU back plate. The back plate exhibited a blackened and sooted area adjacent to the AC power output line for the printed circuit card J4. This is the circuit card that distributes AC power to the powered rollers. Several powered rollers are protected by a 10 amp 3-phase circuit breaker upstream from the CCU. According to Delta Air Lines maintenance supervisors, this circuit breaker was found closed following the event. The manufacturer of the cargo handling system installed in the airplane, Lucas Aerospace Cargo Systems, stated that Lucas Aerospace Service Bulletin 462650-25-01, dated April 17, 1998, had not been incorporated into the CCU installed in this airplane. The purpose of the Service Bulletin was to upgrade the motherboard power input connector pins, as problems had been previously identified with the original CCU motherboard electrical pins due to their undersized diameters and the use of a copper alloy that had higher resistance than desired. The installed CCU was of a configuration that was known to be susceptible to damage when exposed to short circuits. The examination of the failed CCU indicated that the damage was consistent with the circuit location observed in the wire harness for the damaged powered roller. The power input connector pins (connector J4) associated with the damaged roller were observed to be blackened and melted. The CCU back plate installed in contact with the burned metalized mylar insulation blanket displayed heavy sooting and evidence of overheating that was aligned with the damaged connector pins. The damaged insulation blanket exhibited the maximum scorching damage at its contact point with the area of scorching on the CCU back plate. The examination of the CCU revealed that the wiring damage created an excessive electrical current that vaporized several electrical pins inside the CCU. The pins are designed to distribute electrical power from the airplane's 115-volt AC ground power bus to the CCU's printed circuit motherboard assembly, but were not capable of sufficiently conducting the excessive current spike. Failure of the pins allowed hot gases to escape the back cover of the CCU and ignite the adjacent mylar insulation blanket. Following the examination of the CCU, a discussion was held among the Lucas Aerospace Cargo Systems, Boeing Aircraft, Delta Air Lines, and Safety Board investigators. It was noted that there had been similar short circuit events that resulted in a similarly damaged CCU, even with the upgraded configuration. In its engineering report, Lucas states, "It was clear that Lucas Service Bulletin 462650-25-01, while improving the current carrying capability of the CCU, does not eliminate all possibility of damage resulting from shorted power lines." During the discussion, it was agreed that (1) low impedance short circuits occurring in circuits controlled by the CCU result in current spikes which can exceed 1000 amps, and (2) the 10 amp circuit breakers (P/N 5D0003-10) in the Boeing Long Beach circuit breaker panel do not respond to these current spikes quickly enough to prevent damage to the CCU. Subsequently, testing by Lucas to mitigate the effects of short circuit occurrences resulted in the following actions; (1) a service modification by Boeing to replace all 3-phase 10 amp circuit breakers upstream of the CCU with 5 amp breakers, (2) a Service Bulletin by Boeing to "add a fire resistant barrier between the CCU and the flammable liner of the insulation blanket," and (3) replacement of all motherboard connector pins, by Lucas Aerospace Cargo Systems, with newer enhanced pins having higher conductivity and larger diameters. According to the McDonnell Douglas MD-11 Maintenance Manual, instructions for removal of the longitudinal power rollers states; "WARNING: tag and use safety clips to safety the circuit breakers. If the circuit breakers are not opened, tagged, and safetied, injury to persons and damage to equipment can occur."

Flight

Event TypeIncident
Event Time21:00 EST
Nearest AirportHartsfield Atlanta Int'L (0nm)
Runway0
Flight Plan FiledUnknown
Aircraft FireGrd
Aircraft ExplosionNo

Aircraft

AircraftMcdonnell Douglas MD-11
Tail NumberN811DE
Aircraft CategoryAir
DamageMinor
OperatorDelta Air Lines
Operating RulePart 121
Engines3
Engine TypeTurbofan
Engine DetailsP&W · 4460/4000 · Turbofan · 60000
Seats262

People & Injuries

Injury SummaryNo injuries (4 uninjured)
Fatal0
Serious0
Minor0
Uninjured4
Total4
Crew 1Unknown

Conditions

ConditionsUnknown
LightNr
WindCalm
CeilingNone
Temperature / Dew Point0 C / 0 C
Altimeter0

Appendix: Source Data