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Aviation safety reports, made easier to study

NTSB Reports is an independent research and search tool for public aviation accident and incident records. It brings NTSB aviation reports, structured fields, docket files, extracted figures, photos, videos, and update history into one searchable interface.

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June 6, 1991 · Boeing 737-3G7 · N304AW

Elko, NV

Overview

Report Status
Probable Cause
Event Type
Accident
Date
June 6, 1991
Injury Outcomes
1 injury (1 serious injury), 138 uninjured
Location
Elko, NV
Aircraft
Boeing 737-3G7
Tail Number
N304AW
Operator
America West Airlines
Injuries
Serious
NTSB Number
SEA91LA126

WHILE IN CRUISE FLIGHT, THE FLIGHT ATTENDANT PREPARED THE SNACK CART FOR SERVICE. A POT OF COFFEE WAS PLACED ON TOP OF THE CART. THE ATTENDANT POSITIONED THE CART IN FRONT OF ROW 1 AND RETURNED TO THE GALLEY TO FILL A DRINK ORDER. THE ATTENDANT HEARD A LOUD NOISE AND TURNED AROUND TO FIND THAT THE CART HAD FALLEN OVER TOWARD ROW 1. THE POT OF COFFEE SPILLED ON A PASSENGER SEATED IN ROW 1B. THE PASSENGER WAS SERIOUSLY BURNED BY THE COFFEE.

NTSB Probable Cause

AN UNSECURED CART. THE FACTORS TO THE ACCIDENT WERE: TURBULENT WEATHER CONDITIONS, AND POOR JUDGEMENT BY THE FLIGHT ATTENDANT.

Full Narrative

WHILE IN CRUISE FLIGHT, THE FLIGHT ATTENDANT PREPARED THE SNACK CART FOR SERVICE. A POT OF COFFEE WAS PLACED ON TOP OF THE CART. THE ATTENDANT POSITIONED THE CART IN FRONT OF ROW 1 AND RETURNED TO THE GALLEY TO FILL A DRINK ORDER. THE ATTENDANT HEARD A LOUD NOISE AND TURNED AROUND TO FIND THAT THE CART HAD FALLEN OVER TOWARD ROW 1. THE POT OF COFFEE SPILLED ON A PASSENGER SEATED IN ROW 1B. THE PASSENGER WAS SERIOUSLY BURNED BY THE COFFEE.

Flight

Event TypeAccident
Event Time18:00 PDT
Nearest Airport0nm N
Runway0
Flight Plan FiledIFR
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 737-3G7
Tail NumberN304AW
Aircraft CategoryAir
OperatorAmerica West Airlines
Operating RulePart 121
Engines2
Engine TypeTurbojet
Engine DetailsCfm · CFM56-3B1/3C1 · Turbojet · 22000
Seats149

People & Injuries

Injury Summary1 injury (1 serious injury), 138 uninjured
Fatal0
Serious1
Minor0
Uninjured138
Total139
Crew 1Age 48 · First Class

Conditions

ConditionsVMC
LightDaylight
WindCalm
CeilingNone
Temperature / Dew Point0 C / 0 C
Altimeter0
Weather SourcePILO

Appendix: Source Data