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Aviation safety reports, made easier to study

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NTSB Report

November 13, 2000 · Boeing 737-790 · N611AS

Anchorage, AK

Overview

Report Status
Final with probable cause
Event Type
Accident
Date
November 13, 2000
Injury Outcomes
1 injury (1 serious injury), 99 uninjured
Location
Anchorage, AK
Aircraft
Boeing 737-790
Tail Number
N611AS
Operator
Alaska Airlines
Injuries
Serious
NTSB Number
ANC01LA018

The captain of a Boeing 737-700 reported that prior to starting a descent, he received reports of moderate turbulence in the area of the arrival airport. He said that he instructed the cabin attendants to secure the cabin early in anticipation of turbulence during the approach. The injured flight attendant related that before the flight crew initiated the descent, the attendants were asked to ready the cabin early in anticipation of turbulence. She said that as she walked to the back of the airplane, and just before she was to be seated, she noticed that a few remaining service carts located in the aft galley were not locked down. She stated that as she locked down one of the last remaining service carts, 'the floor just fell out from under my feet, my head hit the ceiling, and I landed back on the floor, on my right leg.' The flight attendant sustained a broken right ankle.

NTSB Probable Cause

An in-flight encounter with clear air turbulence.

Full Narrative

On November 13, 2000, about 1212 Alaska standard time, a Boeing 737-790 airplane, N611AS, encountered moderate turbulence during initial approach to the Ted Stevens International Airport, Anchorage, Alaska. The flight was conducted under Title 14, CFR Part 121, as a scheduled domestic passenger flight, operated by Alaska Airlines, Inc., as Flight 135. There were no injuries to the two pilots, 95 passengers, or two of the three flight attendants aboard. The remaining flight attendant sustained serious injuries. Visual meteorological conditions prevailed, and an instrument flight plan had been filed for the flight from Chicago, Illinois. During a telephone conversation with the National Transportation Safety Board investigator-in-charge on November 14, the captain reported that prior to starting the descent, he received reports of moderate turbulence in the area of the Ted Stevens International Airport. He said that he instructed the cabin attendants to secure the cabin early in anticipation of turbulence during the approach. While descending through 13,000 feet the captain made an announcement over the airplane's public address system, stating "Flight attendants, if you have not already done so, please be seated now." The captain said that in the process of making the announcement, he emphasized the term now. During the initial descent the captain characterized the turbulence as "basically smooth" until reaching about 11,000 feet. He added that as he turned the aircraft to an assigned heading of 240 degrees, and while descending through 11,000 feet, the airplane experienced a substantial vertical drop. The captain said that during the rest of the descent, the turbulence continued to be moderate until descending through 4,000 feet, where it dissipated. The flight continued to the Ted Stevens International Airport, and landed without further incident. He added that he was unaware that anyone had been injured until after landing, when one of the other flight attendants informed him of the aft flight attendant's injuries. During an interview with the National Transportation Safety Board investigator-in-charge on November 16, the injured flight attendant related that before the flight crew initiated the descent, the attendants were asked to ready the cabin early in anticipation of turbulence. She said that after storing all of the service equipment, the captain made the announcement over the public address system, reminding the flight attendants be seated, "now." She said that as she walked to the back of the airplane, and just before she was to be seated, she noticed that a few remaining service carts located in the aft galley were not locked down. She stated that as she locked down one of the last remaining service carts, "the floor just fell out from under my feet, my head hit the ceiling, and I landed back on the floor, on my right leg." The flight attendant sustained a broken right ankle.

Flight

Event TypeAccident
Event Time07:12 AKST
Nearest Airport0nm
Runway0
Flight Plan FiledIFR
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 737-790
Tail NumberN611AS
Aircraft CategoryAir
OperatorAlaska Airlines
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsCfm · 56 SERIES · Turbofan · 22000
Seats129

People & Injuries

Injury Summary1 injury (1 serious injury), 99 uninjured
Fatal0
Serious1
Minor0
Uninjured99
Total100
Crew 1Age 50 · First Class

Conditions

ConditionsVMC
LightDaylight
Wind340° @ 7 kt
Visibility10 sm
CeilingOvercast 14000 ft
Temperature / Dew Point28 C / 25 C
Altimeter29.00 inHg
Weather SourcePILO

Appendix: Source Data