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July 17, 2003 · Boeing B777-222 · N779UA

Chicago, IL

Overview

Report Status
Final with probable cause
Event Type
Accident
Date
July 17, 2003
Injury Outcomes
1 injury (1 serious injury), 269 uninjured
Location
Chicago, IL
Aircraft
Boeing B777-222
Tail Number
N779UA
Injuries
Serious
NTSB Number
CHI03LA237

A passenger sustained a broken ankle when the flight encountered moderate turbulence. The captain reported that the seat belt sign was on prior to entering a buildup. The captain stated, "However a passenger, ... had still not taken her seat. Apparently she had been in the lavatory when I turned on the seat belt sign, and was returning to her seat at the time of the encounter." An excerpt from an airline weather study stated, "Even though the main band of convective activity had passed the location of the incident, the possibility of a towering cumulus cell re-building behind the first band was indeed possible as the air mass was becoming gradually unstable again. ... Therefore, the pilot report of encountering a jolt of light turbulence followed by moderate turbulence is plausible."

NTSB Probable Cause

The turbulence encountered during the descent which seriously injured a passenger returning to her seat after the seat belt sign was activated. A factor was that it was not possible for the returning passenger to comply with the lit seat belt sign.

Full Narrative

On July 17, 2003, about 1545 central daylight time a Boeing 777-222, N779UA, operated as United Airlines flight 958 from Denver to Chicago, piloted by an airline transport rated captain and first officer, sustained a serious in-flight injury to one passenger when the flight encountered moderate turbulence near Beloit, Wisconsin. The 14 CFR Part 121 scheduled domestic passenger flight was operating on an IFR flight plan. Visual meteorological conditions prevailed at the time of the accident. The 2 flight crewmembers, 10 cabin crewmembers and the remaining 257 passengers were uninjured. The flight originated from Denver International Airport, Denver, Colorado, about 1300 mountain daylight time and was en route to Chicago O'Hare International Airport (ORD), Chicago, Illinois at the time of the accident. The flight landed at ORD at 1556. The operator forwarded a copy of the captain's statement. The statement said: On descent into ORD, approaching from the west, about 2 minutes after the seat belt sign had been turned on, we penetrated a small buildup that was difficult to avoid due to other weather and [Air Traffic Control] constraints. We were painting extensive, very threatening convective weather to the north and east of the airport, but the cell we penetrated didn't even show on the radar. We encountered a jolt of light turbulence, followed by a jolt of moderate turbulence, total encounter about 5 seconds. My immediate concern was for my flight attendants since I hadn't had time to warn them. They were all OK, however a passenger, a woman approximately 70 years old, ... had still not taken her seat. Apparently she had been in the lavatory when I turned on the seat belt sign, and was returning to her seat at the time of the encounter. She suffered a badly broken ankle. United Airlines provided a weather study, which is appended to the docket material associated with this case. An excerpt from that study stated: Even though the main band of convective activity had passed the location of the incident, the possibility of a towering cumulus cell re-building behind the first band was indeed possible as the airmass was becoming gradually unstable again. The cold front east-west over southern Wisconsin did not pass the IL/WI border until 2230UTC. As a result, there was time for cumulus and towering cumulus to re-develop over the area. Therefore, the pilot report of encountering a jolt of light turbulence followed by moderate turbulence is plausible.

Flight

Event TypeAccident
Event Time15:45 CDT
Nearest AirportChicago O'Hare Intl (0nm)
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing B777-222
Tail NumberN779UA
Aircraft CategoryAir
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsPratt & Whitney · PW4077 · Turbofan · 77000 | Pratt & Whitney · PW4077 · Turbofan · 77000

People & Injuries

Injury Summary1 injury (1 serious injury), 269 uninjured
Fatal0
Serious1
Minor0
Uninjured269
Total270
Crew 1Age 58 · First Class · None
Crew 2Age 40 · First Class · None

Conditions

ConditionsVMC
LightDaylight
Wind210° @ 10 kt
Visibility10 sm
CeilingBroken clouds 6000 ft
Temperature / Dew Point68 F
Altimeter30.04 inHg
Observation Time20:56
Weather SourceWFAC

Appendix: Source Data