Premium research interface

The modern interface for aviation safety intelligence.

Search investigations, review source evidence, monitor watched reports, and trace long-term patterns from one calm, data-first workspace.

63k+
Reports indexed
1940-2026
Coverage
Recent
Last data refresh
Featured Report

Loading…

Loading featured report…

Loading…
Open Report

Safety trends by operating rule

Track fatal and non-fatal accident patterns across Part 91, Part 135, and Part 121 operations.

Loading trend charts…

Browse the aviation graph

Move quickly by aircraft, airport, operator, and time with indexes built for research, not wandering.

Last Data Update

By Decade

By Month

Aircraft Manufacturer

More manufacturers

Airports

More airports

Operators

More operators

About

Aviation safety reports, made easier to study

NTSB Reports is an independent research and search tool for public aviation accident and incident records. It brings NTSB aviation reports, structured fields, docket files, extracted figures, photos, videos, and update history into one searchable interface.

The goal is practical safety education: make it faster to find relevant investigations, compare similar events, review factual records, and understand the evidence behind probable-cause and preliminary reports.

The investigative work and source records belong to the National Transportation Safety Board and the published investigation record. This site is not affiliated with or endorsed by the NTSB.

FAQs

NTSB Report

March 1, 2004 · Boeing 757-200 · N516UA

Janesville, WI

Overview

Report Status
Final with probable cause
Event Type
Accident
Date
March 1, 2004
Injury Outcomes
1 injury (1 serious injury), 175 uninjured
Location
Janesville, WI
Aircraft
Boeing 757-200
Tail Number
N516UA
Operator
United Airlines
Injuries
Serious
NTSB Number
CHI04LA084

A flight attendant suffered a broken ankle and tibia when the airplane encountered turbulence during descent. The captain reported the seat belt sign was turned on as they descended through 18,000 feet. He reported they encountered about 15 seconds of moderate turbulence as they passed through 16,000 feet. He reported there were no weather returns in the area and they were back in smooth air after the encounter. The first officer reported that he informed the flight attendants to take their seats as soon as they began to encounter the turbulence. He reported he was getting ready to call the flight attendants after the turbulence to make sure they were alright, when the cockpit received a call from the back stating that one of the flight attendants injured her ankle. The first officer reported that they requested paramedics meet the flight upon landing. The injured flight attendant reported she was in the aft galley when they encountered the turbulence. She stated she tried to get in the jumpseat, but was unable to because of the turbulence. The injured flight attendant stated she heard another flight attendant tell a passenger who was in the aft galley to sit on the floor, so she decided to do the same. She stated that as she was sitting down, the "plane dropped" and she fell. Once the turbulence subsided, the other flight attendant and a passenger helped her off the floor and into a seat. None of the flight attendants recalled having any advance warning of the turbulence. Rapidly building convective activity was evident along the upper Mississippi Valley at the time of the accident. Convective tops averaging FL250 in the area were moving north-northeast at 60 knots. Severe Weather Advisory 15S, valid from 1731 universal coordinated time (UTC) to 2301 UTC, covered the route of flight from the Mississippi River to ORD. The severe thunderstorm watch included a forecast for hail, surface wind gusts to 60 knots, maximum cloud tops to FL450, and a storm motion vector to 240 degrees at 35 knots. Convective Sigmet 25C was valid until 2255UTC. The Sigmet called for an area of embedded thunderstorms moving from 190 degrees at 20 knots. The thunderstorms had tops to FL300. Data from the digital flight data recorder shows the airplane experienced vertical acceleration fluctuations from a minimum of 0.437 g's, to a maximum of 1.994 g's, and back to 0.576 g's in less then 3 seconds.

NTSB Probable Cause

The unexpected encounter with convective turbulence.

Full Narrative

On March 1, 2004, at 1422 central standard time, a Boeing 757-200, N516UA, operated by United Airlines as flight 1212 encountered moderate turbulence while in a descent 20 miles west-southwest of Janesville, Wisconsin. One flight attendant suffered a broken ankle and tibia during the encounter. The captain, first officer, 4 flight attendants, and 169 passengers were not injured. The airplane was not damaged. The 14 CFR Part 121 scheduled, domestic, passenger flight was operating in instrument meteorological conditions (IMC) at the time. The flight was on an instrument flight rules (IFR) flight plan. The flight originated from the Portland International Airport (PDX), Portland, Oregon, at 0915 pacific standard time. The flight continued to its planned destination of Chicago International Airport (ORD), Chicago, Illinois, where it landed at 1450. The captain reported the autopilot was engaged from the time they leveled off after departure until reading the final approach fix at ORD. He reported that when they were about 50 nautical miles (nm) west of Mason City, Iowa, they were cleared direct to Janesville (JVL), Wisconsin. He stated they noticed lowing visibilities at lower altitudes and cumulus clouds building in the distance so they turned on the radar and kept it on until landing. The captain reported they were in instrument conditions between flight level (FL) 260 down to 10,000 feet. The captain reported that when they were about 70 nm west of JVL, they were cleared direct to JVL which was a course of about 090 degrees. He reported that when they were about 60 nm west of JVL they turned to a heading of 120 degrees to avoid a green cell that had a 1nm yellow diameter. The captain stated they passed south of the cell in smooth air. He reported that when 20 nm west of JVL they were cleared direct to the KRENA intersection. The captain reported the seat belt sign was turned on as they descended through FL180. He reported they encountered about 15 seconds of moderate turbulence as they passed through 16,000 feet. He reported there were no weather returns in the area and they were back in smooth air after the encounter. The first officer recounted essentially the same events as the captain. However, he reported that he informed the flight attendants to take their seats as soon as they began to encounter the turbulence. He reported he was getting ready to call the flight attendants after the turbulence to make sure they were alright, when the cockpit received a call from the back stating that one of the flight attendants injured her ankle. The first officer reported that they requested paramedics meet the flight upon landing. The injured flight attendant reported she was in the aft galley when they encountered the turbulence. She stated she tried to get in the jumpseat, but was unable to because of the turbulence. The injured flight attendant stated she heard another flight attendant tell a passenger who was in the aft galley to sit on the floor, so she decided to do the same. She stated that as she was sitting down the "plane dropped" and she fell. Once the turbulence subsided, the other flight attendant and a passenger helped her off the floor and into a seat. A flight attendant in the front of the airplane reported she was going to her jumpseat to make a public address announcement when they encountered the turbulence. She stated she flew into the air and as she came back down her arm caught on the jumpseat pulling it open. Another flight attendant in the front of the airplane was restrained by a passenger during the turbulence encounter. None of the flight attendants recalled having any advance warning of the turbulence. Rapidly building convective activity was evident along the upper Mississippi Valley at the time of the accident. Convective tops averaging FL250 in the area were moving north-northeast at 60 knots. Severe Weather Advisory 15S valid from 1731 universal coordinated time (UTC) to 2301 UTC covered the route of flight from the Mississippi River to ORD. The severe thunderstorm watch included a forecast for hail, surface wind gusts to 60 knots, maximum cloud tops to FL450, and a storm motion vector to 240 degrees at 35 knots. Convective SIGMET 25C was valid until 2255UTC. The SIGMET called for an area of embedded thunderstorms moving from 190 degrees at 20 knots. The thunderstorms had tops to FL300. Data from the digital flight data recorder (DFDR) shows the airplane experienced vertical acceleration fluctuations from a minimum of 0.437 g's, to a maximum of 1.994 g's, and back to 0.576 g's in less then 3 seconds.

Flight

Event TypeAccident
Event Time14:22 CST
Nearest Airport0nm
Flight Plan FiledIFR
Flight Plan ActivatedNo
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 757-200
Tail NumberN516UA
Aircraft CategoryAir
OperatorUnited Airlines
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsPratt & Whitney · PW 2000 · Turbofan · 37000
Seats192

People & Injuries

Injury Summary1 injury (1 serious injury), 175 uninjured
Fatal0
Serious1
Minor0
Uninjured175
Total176
Crew 1Age 51 · First Class · None
Crew 2Age 37 · First Class · None

Conditions

ConditionsVMC
LightDaylight
Wind200° @ 6 kt
Visibility10 sm
CeilingBroken clouds 6500 ft
Temperature / Dew Point55 / 45 C
Altimeter29.50 inHg
Observation Time20:45
Weather SourceWFAC

Appendix: Source Data