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May 16, 2009 · Boeing 757 232 · N657DL

Cuba, CU

Overview

Report Status
Final with probable cause
Event Type
Accident
Date
May 16, 2009
Injury Outcomes
5 injuries (1 serious injury, 4 minor injuries), 184 uninjured
Location
Cuba, CU
Aircraft
Boeing 757 232
Tail Number
N657DL
Operator
Delta Air Lines
Injuries
Serious
NTSB Number
ERA09LA418

The airplane was at flight level 350 with the autopilot engaged, and about 35 to 40 minutes from its destination, when it encountered severe turbulence. The captain had turned the seat belt light on 5 to 10 minutes before the turbulence, and the first officer had made the public address announcing that everyone needed to remain seated with their seatbelts fastened. Suddenly, the airplane encountered severe turbulence and climbed rapidly to about 500 feet above the assigned altitude; the autopilot then disengaged. The captain took control of the airplane and slowly lowered the nose. As the captain leveled the airplane, the nose pitched down and the airplane descended about 500 feet below the assigned altitude before leveling and departing the area of turbulence. At the time of the encounter, the airplane was in a layer of haze. There was no heavy precipitation noted on the radar, and no build-ups visible to the flight crew. One passenger was seriously injured, and two passengers and two flight attendants sustained minor injuries.

NTSB Probable Cause

Environmental issues-Conditions/weather/phenomena-Turbulence-(general)-Effect on personnel - C

Full Narrative

On May 16, 2009, at 1145 eastern daylight time, a Boeing 757-232, N657DL, operating as Delta Airlines flight 687, encountered turbulence while in cruise flight over Cuba. One passenger was seriously injured, and two passengers and two flight attendants sustained minor injuries. The captain, first officer, 2 flight attendants, and 180 passengers were not injured, and the airplane was not damaged. The flight was operating on an instrument flight rules flight plan under the provisions of Title 14, Code of Federal Regulations (CFR) Part 121. Instrument meteorological conditions prevailed in the vicinity of the turbulence. The flight departed from Hartsville Jackson International Airport (KATL), Atlanta, Georgia, at 1052, and was en route to Owen Roberts International Airport (MWCR), George Town, Cayman Islands. According to the captain, the airplane was at flight level 350, with the autopilot engaged, about 35 to 40 minutes from MWCR in Cuban airspace. He had turned the seat belt light on 5 to 10 minutes earlier, and the first officer had made the public address announcement that everyone needed to remain seated with their seatbelts fastened. The airplane was in a haze layer, the radar was on and painted only small patches of green, no yellow or red was showing, and there were no buildups up ahead. All of a sudden, the “ride” became severe, as the airplane climbed rapidly, to approximately 500 feet above the assigned altitude, and the autopilot disengaged. The captain took control of the yoke to stop the climb and slowly lowered the nose. As he was trying to level the airplane, it then pitched down, and was recovered about 500 feet below cruise altitude. The first officer attempted to communicate the event to the Cuban controller but language difficulties intervened. The captain stated that the event probably lasted about a minute, or slightly longer. The first officer called the cabin to assess any injuries; he was informed by a flight attendant that at least two, and perhaps three passengers appeared to be injured, as well as a flight attendant who had hurt her wrist and shoulder. The captain contacted the destination controller and requested that medical personnel meet the flight. Three passengers were transported to the local hospital for assessment. The flight attendant declined further treatment until returning to Atlanta. The lead flight attendant confirmed that the seat belt light had been on when the turbulence occurred.

Flight

Event TypeAccident
Event Time15:45 UTC
Nearest Airport0nm
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 757 232
Tail NumberN657DL
Aircraft CategoryAir
OperatorDelta Air Lines
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsPratt & Whitney · PW2037 · Turbofan · 37000 | Pratt & Whitney · PW2037 · Turbofan · 37000
Seats188

People & Injuries

Injury Summary5 injuries (1 serious injury, 4 minor injuries), 184 uninjured
Fatal0
Serious1
Minor4
Uninjured184
Total189
Crew 1Age 51 · First Class · None
Crew 2Age 44 · First Class · None

Conditions

ConditionsIMC
LightDaylight
Wind360° @ 13 kt, gusting 19 kt
Visibility10 sm
CeilingNone
Temperature / Dew Point63 F / 52
Altimeter30.28 inHg
Observation Time16:52
Weather SourceWFAC

Appendix: Source Data