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February 19, 2010 · Boeing 747 422 · N173UA

Anchorage, AK

Overview

Report Status
Final with probable cause
Event Type
Accident
Date
February 19, 2010
Injury Outcomes
26 injuries (1 serious injury, 25 minor injuries), 236 uninjured
Location
Anchorage, AK
Aircraft
Boeing 747 422
Tail Number
N173UA
Operator
United Airlines
Injuries
Serious
Aircraft Damage
Minor
NTSB Number
DCA10CA032

On February 19, 2010, about 1452 Alaska standard time (AKST) (2352 UTC), United Airlines flight 897, a Boeing 747-400, N173UA, encountered severe turbulence during cruise descent between FL310 and FL300 about 100 miles west of Anchorage, Alaska. Of the 243 passengers and 19 crew members on board, 17 passengers and eight flight attendants (FA) received minor injuries and one FA received a serious injury. The airplane received minor damaged. The flight was operating under 14 Code of Federal Regulations (CFR) part 121 as a regularly scheduled international passenger flight from Dulles International Airport (IAD), Washington, DC, to Narita International Airport (NRT), Narita, Japan. Prior to the turbulence encounter, the flight crew received pilot reports (PIREPs) of moderate to severe turbulence above FL340 and that it was less at FL300. According to the flight crew, about one hour late, the flight began to encounter a few "light bumps" or intermittent light "chop." The sky conditions were clear with good visibility. The captain turned on the "fasten seat belt" sign and made a public address (PA) announcement to fasten seat belts. The flight crew requested a descent to FL300 and began to encounter moderate turbulence after starting the descent. The first officer then made a PA announcement directing the flight attendants to "take your seats." The autopilot remained engaged throughout the turbulence encounter, which lasted less than one minute. After encountering the turbulence, the crew assessed airplane damage and checked the number and severity of injuries to passengers and crew. The crew was assisted in assessing passenger and crew injuries by a U.S. Army Special Forces medic who stated that all of the injuries were considered minor. All the FAs indicated that they were able to perform their required emergency duties for the remainder of the flight. After discussing the injuries and the available diversion airports with the FAs, company dispatch and the medic, the flight crew decided to continue on to NRT since there were sufficient diversion airports along the route if the situation worsened. Upon arrival in NRT, 16 passengers and one FA were transported to hospitals for medical evaluation. All were released with only minor injuries, however, the FA was re-evaluated by her personal physician when she returned home with the further diagnosis of a fractured rib.

NTSB Probable Cause

Environmental issues-Conditions/weather/phenomena-Turbulence-Clear air turbulence-Effect on personnel - C

Full Narrative

On February 19, 2010, about 1452 Alaska standard time (AKST) (2352 UTC), United Airlines flight 897, a Boeing 747-400, N173UA, encountered severe turbulence during cruise descent between FL310 and FL300 about 100 miles west of Anchorage, Alaska. Of the 243 passengers and 19 crew members on board, 17 passengers and eight flight attendants (FA) received minor injuries and one FA received a serious injury. The airplane received minor damaged. The flight was operating under 14 Code of Federal Regulations (CFR) part 121 as a regularly scheduled international passenger flight from Dulles International Airport (IAD), Washington, DC, to Narita International Airport (NRT), Narita, Japan. Prior to the turbulence encounter, the flight crew received pilot reports (PIREPs) of moderate to severe turbulence above FL340 and that it was less at FL300. According to the flight crew, about one hour late, the flight began to encounter a few "light bumps" or intermittent light "chop." The sky conditions were clear with good visibility. The captain turned on the "fasten seat belt" sign and made a public address (PA) announcement to fasten seat belts. The flight crew requested a descent to FL300 and began to encounter moderate turbulence after starting the descent. The first officer then made a PA announcement directing the flight attendants to "take your seats." The autopilot remained engaged throughout the turbulence encounter, which lasted less than one minute. After encountering the turbulence, the crew assessed airplane damage and checked the number and severity of injuries to passengers and crew. The crew was assisted in assessing passenger and crew injuries by a U.S. Army Special Forces medic who stated that all of the injuries were considered minor. All the FAs indicated that they were able to perform their required emergency duties for the remainder of the flight. After discussing the injuries and the available diversion airports with the FAs, company dispatch and the medic, the flight crew decided to continue on to NRT since there were sufficient diversion airports along the route if the situation worsened. Upon arrival in NRT, 16 passengers and one FA were transported to hospitals for medical evaluation. All were released with only minor injuries, however, the FA was re-evaluated by her personal physician when she returned home with the further diagnosis of a fractured rib.

Flight

Event TypeAccident
Event Time14:58 AKST
Nearest Airport0nm
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 747 422
Tail NumberN173UA
Aircraft CategoryAir
DamageMinor
OperatorUnited Airlines
Operating RulePart 121
Engines4
Engine TypeTurbofan
Engine DetailsPratt And Whitney · PW4000 · Turbofan | Pratt And Whitney · PW4000 · Turbofan | Pratt And Whitney · PW4000 · Turbofan

People & Injuries

Injury Summary26 injuries (1 serious injury, 25 minor injuries), 236 uninjured
Fatal0
Serious1
Minor25
Uninjured236
Total262
Crew 1Age 59 · First Class · None
Crew 2Age 52 · First Class · None

Conditions

ConditionsUnknown
LightDaylight
WindCalm
CeilingNone
Temperature / Dew Point0 C / 0 C
Altimeter0

Appendix: Source Data