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NTSB Report

April 25, 2011 · Airbus A330-323 · N807NW

New York, NY

Overview

Report Status
Final with probable cause
Event Type
Accident
Date
April 25, 2011
Injury Outcomes
1 injury (1 serious injury), 275 uninjured
Location
New York, NY
Aircraft
Airbus A330-323
Tail Number
N807NW
Operator
Delta Airlines
Injuries
Serious
NTSB Number
ERA11LA266

The airplane was being pushed back from the gate when a flight attendant fell after she stepped on her own foot. She lost her balance and fractured her left femur. According to the injured flight attendant and other crewmembers, the push back was smooth. There were no mechanical problems with the airplane at the time of the accident that would have caused the flight attendant to fall.

NTSB Probable Cause

Personnel issues-Physical-Impairment/incapacitation-Illness/injury-Cabin crew - C

Full Narrative

HISTORY OF FLIGHT On April 25, 2011, about 1625 eastern daylight time, an Airbus 330-323, N807NW, had a flight attendant injured during pushback at the John F. Kennedy International Airport (KJFK), New York, New York. The airplane had 11 crewmembers and 265 passengers; 1 flight attendant sustained serious injuries. The airplane was registered to, and operated by, Delta Airlines under the provisions of 14 Code of Federal Regulations (CFR) Part 121 for the international scheduled air carrier flight. The flight was destined for Athens Eleftherios Venizelos International Airport (LGAV), Spata, Greece. Visual meteorological conditions prevailed at the time and an instrument flight rules flight plan had been filed. According to the captain of the flight, the pushback was uneventful and "very smooth" and that sentiment was shared by the other crew members. According to the injured flight attendant, she was had placed her right foot too close to her left foot, she stepped on her right foot and lost her balance. She attempted to stabilize herself; however, she fell and broke her left femur. PERSONNEL INFORMATION According to Federal Aviation Administration (FAA) and operator records, the captain, age 58, had 17,641 total hours of flight experience and 445 total hours of flight experience as pilot-in-command of the accident aircraft make and model. He held an Airline Transport Pilot (ATP) certificate and a first class medical certificate that was issued January 19, 2011. His most recent CFR Part 121 checkride was conducted April 6, 2011. The First Officer, age 50, had 12,748 total hours of flight experience and 1,134 hours in the accident airplane make and model. He held an ATP certificate and a first class medical certificate that was issued December 10, 2010. His most recent CFR Part 121 checkride was conducted July 25, 2010. AIRCRAFT INFORMATION According to FAA and operator records, the airplane was issued an airworthiness certificate on July 7, 2004. The airplane's most recent continuous airworthiness inspection was dated on April 19, 2011. At the time of the inspection, the reported aircraft total time was 31,618 hours of time in service. The airplane was equipped with two Pratt & Whitney PW4168A turbofan engines. According to the operator, there was no mechanical malfunction or abnormalities with the airplane. METEROLOGICAL INFORMATION The 1651 recorded weather observation at JFK, included wind from 150 degrees at 6 knots, visibility 9 miles, few clouds at 1,200 feet above ground level (agl), scattered clouds at 13,000 and 25,000 feet agl, temperature 17 degrees C, dew point 14 degrees C; barometric altimeter 30.01 inches of mercury.

Flight

Event TypeAccident
Event Time16:25 EDT
Nearest AirportJohn F. Kennedy International (0nm)
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftAirbus A330-323
Tail NumberN807NW
Aircraft CategoryAir
OperatorDelta Airlines
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsPratt & Whitney · PW4168A · Turbofan · 68000 | Pratt & Whitney · PW4168A · Turbofan · 68000
Seats314

People & Injuries

Injury Summary1 injury (1 serious injury), 275 uninjured
Fatal0
Serious1
Minor0
Uninjured275
Total276
Crew 1Age 58 · First Class · None
Crew 2Age 50 · First Class · None
Crew 3First Class · None

Conditions

ConditionsVMC
LightDaylight
Wind150° @ 6 kt
Visibility9 sm
CeilingNone
Temperature / Dew Point63 F / 57
Altimeter30.01 inHg
Observation Time20:51
Weather SourceWFAC

Appendix: Source Data