Premium research interface

The modern interface for aviation safety intelligence.

Search investigations, review source evidence, monitor watched reports, and trace long-term patterns from one calm, data-first workspace.

63k+
Reports indexed
1940-2026
Coverage
Recent
Last data refresh
Featured Report

Loading…

Loading featured report…

Loading…
Open Report

Safety trends by operating rule

Track fatal and non-fatal accident patterns across Part 91, Part 135, and Part 121 operations.

Loading trend charts…

Browse the aviation graph

Move quickly by aircraft, airport, operator, and time with indexes built for research, not wandering.

Last Data Update

By Decade

By Month

Aircraft Manufacturer

More manufacturers

Airports

More airports

Operators

More operators

About

Aviation safety reports, made easier to study

NTSB Reports is an independent research and search tool for public aviation accident and incident records. It brings NTSB aviation reports, structured fields, docket files, extracted figures, photos, videos, and update history into one searchable interface.

The goal is practical safety education: make it faster to find relevant investigations, compare similar events, review factual records, and understand the evidence behind probable-cause and preliminary reports.

The investigative work and source records belong to the National Transportation Safety Board and the published investigation record. This site is not affiliated with or endorsed by the NTSB.

FAQs

NTSB Report

May 4, 2014 · Messerschmitt-Bolkow-Blohm BK 117 A-4 · N504TJ

Hamburg, NY

Overview

Report Status
Final with probable cause
Event Type
Accident
Date
May 4, 2014
Injury Outcomes
No injuries (3 uninjured)
Location
Hamburg, NY
Aircraft
Messerschmitt-Bolkow-Blohm BK 117 A-4 (1971)
Tail Number
N504TJ
Operator
Mercy Flight
Injuries
None
Aircraft Damage
Substantial
NTSB Number
ERA14LA223

The pilot reported that, during a repositioning flight of the emergency medical services helicopter and while at cruise altitude, the flight nurse notified him and the paramedic that the left cabin door had partially opened. As the flight nurse and paramedic were attempting to close the door, it dislodged from the lower track assembly, pivoted up, and struck the main rotor system; the door subsequently separated from the helicopter. The pilot then initiated a forced landing to a field. Examination of the door assembly revealed that both of the lower door's bracket guides and the aft lower catcher and guide assemblies were worn and that the door's upper sliders were worn down to their minimum tolerances. The Airplane Maintenance Manual states that, if one of the two sliders does not meet the minimum tolerance, "both sliders must be replaced with new ones." A review of the maintenance logbook revealed that the door assembly had been inspected 127 hours before the accident in accordance with an alert service bulletin but that no anomalies with the door assembly were noted at that time.

NTSB Probable Cause

Wear in the left cabin door assembly parts, which resulted in the door partially opening in flight, dislodging from the lower door track assembly, and then separating from the helicopter.

Full Narrative

On May 4, 2014, about 1740 eastern daylight time, a BK-117 A-4, N504TJ, was substantially damaged while in cruise flight near Hamburg, New York, after a cabin door separated from the helicopter and struck the main rotor blades. The commercial pilot and the two passengers were not injured. The helicopter was registered to and operated by Mercy Flight Incorporated under the provisions of 14 Code of Federal Regulations Part 91 as a positioning flight. Visual meteorological conditions prevailed and no flight plan was filed. The flight departed Women and Children's Hospital Heliport (7NK9), Buffalo, New York, at 1730. According to the pilot, the helicopter was in cruise flight at an altitude of 3,000 feet mean sea level (msl). The flight nurse alerted the pilot and flight paramedic that the left sliding door had opened several inches. The flight nurse and the flight paramedic then attempted to close the door, but as the pilot reduced the forward airspeed the lower portion of the door dislodged from the lower track assembly and pivoted up, striking the main rotor system. Upon contact with the main rotor system the door departed the airframe. The pilot initiated a forced landing to a baseball field, and the door was recovered for further examination. The pilot reported that the flight paramedic completed the walk-around and inspected doors for closure prior to sitting in the co-pilot seat and securing that door. The door caution lights were extinguished prior to takeoff and did not illuminated until the left sliding door opened at cruise altitude. A cursory examination of the door assembly by the operator revealed that the door was broken into several pieces. The airframe latch assembly did not reveal any anomalies. The door latch and spring assembly was examined and it was questioned by the operator that it may have failed. The operator also stated that they did not have engineers on staff to examine the door assembly latch. The left cabin door and the main rotor blades were examined at Airbus Helicopters Incorporated under supervision of the Federal Aviation Administration. The examination revealed that the main rotor blades were substantially damaged and the doors upper sliders exhibited excessive wear. Both lower door bracket guide assemblies were damaged from impact, and partially separated from the composite door structure. Both guide brackets on the door assembly were worn. The aft lower catcher and guide assemblies revealed impact damage, and were partially separated from the door structure. The catcher and guide assemblies revealed a 45 degree worn away section at the forward catch. Although the door latch was impact damaged, it appeared to operate properly. In accordance with Chapter 21, page 16B, of the Maintenance Manual MBB-BK117, the caution sections states, "if the minimum measure of 1.0 + 0.5 mm is not reached on one of the two sliders, both sliders must be replaced with new ones." The sliders were at the minimum tolerance level of 0.5 mm. A review of the logbook excerpts revealed that the door assembly was inspected 127 hours prior to the accident in accordance with Alert Service Bulletin MBB-BK117 No. ASB-MBB-BK117-20-111. No anomalies were noted with the door assembly at the time of that inspection.

Flight

Event TypeAccident
Event Time17:40 EDT
Nearest Airport0nm
Flight Plan FiledCvfr
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftMesserschmitt-Bolkow-Blohm BK 117 A-4
Tail NumberN504TJ
Aircraft CategoryHeli
DamageSubstantial
OperatorMercy Flight
Operating RulePart 91
Engines2
Engine TypeTurboshaft
Engine DetailsHoneywell · LTS-101-650B1 · Turboshaft · 550 | Honeywell · LTS-101-650B1 · Turboshaft · 550
Seats6

People & Injuries

Injury SummaryNo injuries (3 uninjured)
Fatal0
Serious0
Minor0
Uninjured3
Total3
Crew 1Age 45 · Second Class · None

Conditions

ConditionsVMC
LightDaylight
Wind340° @ 10 kt
Visibility10 sm
CeilingOvercast 4200 ft
Temperature / Dew Point50 / 37 C
Altimeter29.84 inHg
Observation Time21:54
Weather SourcePILO

Appendix: Source Data