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December 14, 2016 · Boeing 737 824 824 · N24202

Denver, CO

Overview

Report Status
Final with probable cause
Event Type
Accident
Date
December 14, 2016
Injury Outcomes
1 injury (1 serious injury), 173 uninjured
Location
Denver, CO
Aircraft
Boeing 737 824 824 (2000)
Tail Number
N24202
Operator
United Airlines
Injuries
Serious
NTSB Number
DCA17CA042

On December 13, 2016, at 1847 mountain standard time, United Airlines flight 1545, a Boeing 737-800, N24202, experienced turbulence during descent that resulted in one flight attendant sustaining a serious injury. There were no injuries to the other passengers and crew onboard and the airplane was not damaged. The flight was operating under the provisions of 14 Code of Federal Regulations Part 121 as a regularly scheduled passenger flight from San Francisco International Airport (SFO), California to Denver International Airport (DEN), Colorado. The flight landed at DEN with no further incident. According to the operator, weather forecasts indicated that mountain wave turbulence was expected over the Sierra Nevada mountains and moderate turbulence was forecast for the descent in to DEN below 17,000 feet. As the airplane descended through approximately FL270 the captain advised the flight attendants "it's going to get bumpy" and to be seated. The flight crew reported that passing through approximately FL220 the airplane experienced increasing turbulence and then at about FL200 experienced a "big jolt." The flight attendant in position 2L was securing the galley at the time of the turbulence and was thrown to the ceiling and then struck her face on the galley counter while falling to the floor. She suffered multiple injuries including a large gash to her cheek and a fractured facial bone.

NTSB Probable Cause

Environmental issues-Conditions/weather/phenomena-Turbulence-Terrain induced turbulence-Awareness of condition - F

Full Narrative

On December 13, 2016, at 1847 mountain standard time, United Airlines flight 1545, a Boeing 737-800, N24202, experienced turbulence during descent that resulted in one flight attendant sustaining a serious injury. There were no injuries to the other passengers and crew onboard and the airplane was not damaged. The flight was operating under the provisions of 14 Code of Federal Regulations Part 121 as a regularly scheduled passenger flight from San Francisco International Airport (SFO), California to Denver International Airport (DEN), Colorado. The flight landed at DEN with no further incident. According to the operator, weather forecasts indicated that mountain wave turbulence was expected over the Sierra Nevada mountains and moderate turbulence was forecast for the descent in to DEN below 17,000 feet. As the airplane descended through approximately FL270 the captain advised the flight attendants "it's going to get bumpy" and to be seated. The flight crew reported that passing through approximately FL220 the airplane experienced increasing turbulence and then at about FL200 experienced a "big jolt." The flight attendant in position 2L was securing the galley at the time of the turbulence and was thrown to the ceiling and then struck her face on the galley counter while falling to the floor. She suffered multiple injuries including a large gash to her cheek and a fractured facial bone.

Flight

Event TypeAccident
Event Time18:47 MST
Nearest Airport0nm
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 737 824 824
Tail NumberN24202
Aircraft CategoryAir
OperatorUnited Airlines
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsCfm Intl. · CFM56 SERIES · Turbofan | Cfm Intl. · CFM56 SERIES · Turbofan
Seats189

People & Injuries

Injury Summary1 injury (1 serious injury), 173 uninjured
Fatal0
Serious1
Minor0
Uninjured173
Total174
Crew 1Age 47 · First Class · None
Crew 2Age 53 · First Class · None

Conditions

ConditionsIMC
LightNight
WindCalm
CeilingNone
Temperature / Dew Point0 C / 0 C
Altimeter0

Appendix: Source Data