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April 14, 2017 · Embraer ERJ 190 100 IGW NO Series · N373JB

Orlando, FL

Overview

Report Status
Final with probable cause
Event Type
Accident
Date
April 14, 2017
Injury Outcomes
1 injury (1 serious injury), 3 uninjured
Location
Orlando, FL
Aircraft
Embraer ERJ 190 100 IGW NO Series (2013)
Tail Number
N373JB
Operator
Jetblue Airways
Injuries
Serious
NTSB Number
DCA17CA101

On April 14, 2017, about 1600 eastern standard time, JetBlue Airlines flight 240, an Embraer E-190, N373JB, encountered turbulence during approach to land at Orlando International Airport (KMCO), Orlando, Florida. One flight attendant sustained serious injuries. The airplane was not damaged. The flight was operating under the provisions of 14 Code of Federal Regulations Part 121 as a regularly scheduled international passenger flight from Lynden Pindling International Airport, Nassau Bahamas. The captain stated that, during the approach to land, the passenger seat belt sign was illuminated and that he could see a scattered/broken cumulous layer of clouds between about 8,000 and 10,000 feet. He expected to encounter turbulence, so he called the flight attendants and told them it was going to be bumpy during the descent and that they were to sit down. Shortly after, the airplane encountered moderate turbulence for about 4 to 7 seconds. A flight attendant then informed the flight crew that one of the aft flight attendants had fallen. After landing, the flight attendant was transported to the hospital where she was diagnosed with a broken fibula.

NTSB Probable Cause

an inadvertent encounter with convective turbulence, which resulted in a serious injury to a flight attendant.

Full Narrative

On April 14, 2017, about 1600 eastern standard time, JetBlue Airlines flight 240, an Embraer E-190, N373JB, encountered turbulence during approach to land at Orlando International Airport (KMCO), Orlando, Florida. One flight attendant sustained serious injuries. The airplane was not damaged. The flight was operating under the provisions of 14 Code of Federal Regulations Part 121 as a regularly scheduled international passenger flight from Lynden Pindling International Airport, Nassau Bahamas. The captain stated that, during the approach to land, the passenger seat belt sign was illuminated and that he could see a scattered/broken cumulous layer of clouds between about 8,000 and 10,000 feet. He expected to encounter turbulence, so he called the flight attendants and told them it was going to be bumpy during the descent and that they were to sit down. Shortly after, the airplane encountered moderate turbulence for about 4 to 7 seconds. A flight attendant then informed the flight crew that one of the aft flight attendants had fallen. After landing, the flight attendant was transported to the hospital where she was diagnosed with a broken fibula.

Flight

Event TypeAccident
Event Time17:00 EDT
Nearest Airport0nm
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftEmbraer ERJ 190 100 IGW NO Series
Tail NumberN373JB
Aircraft CategoryAir
OperatorJetblue Airways
Operating RulePart 121
Seats105

People & Injuries

Injury Summary1 injury (1 serious injury), 3 uninjured
Fatal0
Serious1
Minor0
Uninjured3
Total4
Crew 1Age 46 · First Class · None
Crew 2Age 53 · First Class · None

Conditions

ConditionsVMC
LightDaylight
WindCalm
CeilingNone
Temperature / Dew Point0 C / 0 C
Altimeter0

Appendix: Source Data