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February 24, 2018 · Airbus A330 323 323 · N817NW

Minneapolis, MN

Overview

Report Status
Probable Cause
Event Type
Accident
Date
February 24, 2018
Injury Outcomes
3 injuries (1 serious injury, 2 minor injuries), 295 uninjured
Location
Minneapolis, MN
Aircraft
Airbus A330 323 323 (2007)
Tail Number
N817NW
Operator
Delta Air Lines
Injuries
Serious
NTSB Number
DCA18CA102

On February 24, 2018, at about 1258 central standard time, Delta Air Lines flight 2023, an Airbus A330-323, N817NW, encountered turbulence while descending enroute to Minneapolis–Saint Paul International Airport (MSP), Minneapolis, Minnesota. Of the 298 passengers and crew onboard, one flight attendant sustained serious injuries and two flight attendants sustained minor injuries. The airplane was not damaged. The flight was operating under 14 Code of Federal Regulations Part 121 as a regularly scheduled passenger flight from Orlando International Airport (MCO), Orlando, Florida, to MSP. According to the flight crew, air traffic control indicated that there were no pilot reports of significant turbulence from preceding airplanes along their descent route. However, the flight encountered severe turbulence as it was descending through about flight level 200. The seatbelt sign was illuminated. When the turbulence was encountered, the flight attendants were beginning their cabin preparations for landing and the flight attendants were thrown to the floor. One flight attendant was thrown against the 4R door, striking her head and back. After landing, the injured flight attendant was transported to the hospital and diagnosed with a fractured vertebrae.

NTSB Probable Cause

Environmental issues-Conditions/weather/phenomena-Turbulence-Clear air turbulence-Effect on personnel - C

Full Narrative

On February 24, 2018, at about 1258 central standard time, Delta Air Lines flight 2023, an Airbus A330-323, N817NW, encountered turbulence while descending enroute to Minneapolis–Saint Paul International Airport (MSP), Minneapolis, Minnesota. Of the 298 passengers and crew onboard, one flight attendant sustained serious injuries and two flight attendants sustained minor injuries. The airplane was not damaged. The flight was operating under 14 Code of Federal Regulations Part 121 as a regularly scheduled passenger flight from Orlando International Airport (MCO), Orlando, Florida, to MSP. According to the flight crew, air traffic control indicated that there were no pilot reports of significant turbulence from preceding airplanes along their descent route. However, the flight encountered severe turbulence as it was descending through about flight level 200. The seatbelt sign was illuminated. When the turbulence was encountered, the flight attendants were beginning their cabin preparations for landing and the flight attendants were thrown to the floor. One flight attendant was thrown against the 4R door, striking her head and back. After landing, the injured flight attendant was transported to the hospital and diagnosed with a fractured vertebrae.

Flight

Event TypeAccident
Event Time12:58 CST
Nearest AirportMinneapolis-St Paul Intl/Wold- (0nm ENE)
Flight Plan FiledIFR
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftAirbus A330 323 323
Tail NumberN817NW
Aircraft CategoryAir
OperatorDelta Air Lines
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsP & W · PW4168A · Turbofan · 68600 | P & W · PW4168A · Turbofan · 68600
Seats379

People & Injuries

Injury Summary3 injuries (1 serious injury, 2 minor injuries), 295 uninjured
Fatal0
Serious1
Minor2
Uninjured295
Total298
Crew 1Age 64 · First Class · None
Crew 2Age 51 · First Class · None

Conditions

ConditionsVMC
LightDaylight
Wind80° @ 12 kt
Visibility5 sm
CeilingNone
Temperature / Dew Point27 C / 21 C
Altimeter29.89 inHg
Observation Time18:53

Appendix: Source Data