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October 10, 2018 · Boeing 737 7H4 · N287WN

Nashville, TN

Overview

Report Status
Probable Cause
Event Type
Accident
Date
October 10, 2018
Injury Outcomes
2 injuries (1 serious injury, 1 minor injury), 91 uninjured
Location
Nashville, TN
Aircraft
Boeing 737 7H4 (2007)
Tail Number
N287WN
Operator
Southwest Airlines
Injuries
Serious
NTSB Number
DCA19CA005

On October 9, 2018, about 2300 EDT, Southwest Airlines 2235, a Boeing 737-700, N287WN, was enroute to Charlotte-Douglas International Airport (KCLT), Charlotte, North Carolina, when a flight attendant was burned with hot liquid. Of the 93 passengers and crew onboard, one flight attendant received a serious injury. The regularly scheduled domestic passenger flight was operating under 14 Code of Federal Regulations Part 121 from Nashville International Airport (KBNA), Nashville, Tennessee, to KCLT. As the flight attendant (FA) was conducting cabin service, she tripped over a passenger's knee, causing her to spill her beverage tray. One of the beverages was a hot tea, and it splashed on her left forearm and on the passenger's shoulder and arm. After landing, paramedics treated both the passenger and flight attendant at the gate, however, both declined to be transported to a local hospital for further examination. The following day the FA was still in pain and went to a local medical clinic where she was diagnosed with a 2nd degree burn to her forearm.

NTSB Probable Cause

flight attendant tripping over a passenger's knee that resulted in hot liquid splashing on the flight attendant.

Full Narrative

On October 9, 2018, about 2300 EDT, Southwest Airlines 2235, a Boeing 737-700, N287WN, was enroute to Charlotte-Douglas International Airport (KCLT), Charlotte, North Carolina, when a flight attendant was burned with hot liquid. Of the 93 passengers and crew onboard, one flight attendant received a serious injury. The regularly scheduled domestic passenger flight was operating under 14 Code of Federal Regulations Part 121 from Nashville International Airport (KBNA), Nashville, Tennessee, to KCLT. As the flight attendant (FA) was conducting cabin service, she tripped over a passenger's knee, causing her to spill her beverage tray. One of the beverages was a hot tea, and it splashed on her left forearm and on the passenger's shoulder and arm. After landing, paramedics treated both the passenger and flight attendant at the gate, however, both declined to be transported to a local hospital for further examination. The following day the FA was still in pain and went to a local medical clinic where she was diagnosed with a 2nd degree burn to her forearm.

Flight

Event TypeAccident
Event Time22:00 CDT
Nearest Airport0nm
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 737 7H4
Tail NumberN287WN
Aircraft CategoryAir
OperatorSouthwest Airlines
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsCfm Intl · CFM56-7B24 · Turbofan · 10142 | Cfm Intl · CFM56-7B24 · Turbofan · 10142
Seats151

People & Injuries

Injury Summary2 injuries (1 serious injury, 1 minor injury), 91 uninjured
Fatal0
Serious1
Minor1
Uninjured91
Total93
Crew 1Age 57 · First Class · None
Crew 2Age 39 · First Class · None
Crew 3None
Crew 4Serious

Conditions

ConditionsUnknown
LightNight
Wind130° @ 6 kt
Visibility10 sm
CeilingBroken clouds 15000 ft
Temperature / Dew Point64 F
Altimeter29.95 inHg
Observation Time02:53

Appendix: Source Data