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October 15, 2018 · Boeing 737 7L9 · N7816B

Albany, NY

Overview

Report Status
Probable Cause
Event Type
Accident
Date
October 15, 2018
Injury Outcomes
1 injury (1 serious injury), 142 uninjured
Location
Albany, NY
Aircraft
Boeing 737 7L9 (1999)
Tail Number
N7816B
Operator
Southwest Airlines
Injuries
Serious
NTSB Number
DCA19CA207

On October 15, 2018, about 1310 eastern daylight time, Southwest Airlines flight 2437, a Boeing 737-7L9, N7816B, encountered turbulence while descending through about FL280. As a result of the turbulence, one flight attendant received serious injuries. The remaining passengers and crew were not injured, and the airplane was not damaged. The regularly scheduled passenger flight was operating under the provisions of Title 14 Code of Federal Regulations Part 121 from Chicago Midway International Airport (KMDW), Chicago, Illinois, to Manchester-Boston Regional Airport (KMHT), Manchester, New Hampshire. The flight crew stated that prior to encountering turbulence the seat belt sign had been illuminated, and the flight attendants had been asked to be seated since turbulence was anticipated. The flight crew stated that upon entering a “benign-looking” cloud formation the airplane encountered continuous moderate to heavy turbulence for about 20 to 30 seconds. The flight attendants (FA) stated that soon after receiving the call to be seated, the flight encountered turbulence and the FA in the aft galley was thrown against the door and cabinets, and then onto the floor, injuring her right foot. After landing the FA was transported to a local hospital and diagnosed with a broken right foot.

NTSB Probable Cause

Environmental issues-Conditions/weather/phenomena-Turbulence-Convective turbulence-Effect on personnel - C

Full Narrative

On October 15, 2018, about 1310 eastern daylight time, Southwest Airlines flight 2437, a Boeing 737-7L9, N7816B, encountered turbulence while descending through about FL280. As a result of the turbulence, one flight attendant received serious injuries. The remaining passengers and crew were not injured, and the airplane was not damaged. The regularly scheduled passenger flight was operating under the provisions of Title 14 Code of Federal Regulations Part 121 from Chicago Midway International Airport (KMDW), Chicago, Illinois, to Manchester-Boston Regional Airport (KMHT), Manchester, New Hampshire. The flight crew stated that prior to encountering turbulence the seat belt sign had been illuminated, and the flight attendants had been asked to be seated since turbulence was anticipated. The flight crew stated that upon entering a “benign-looking” cloud formation the airplane encountered continuous moderate to heavy turbulence for about 20 to 30 seconds. The flight attendants (FA) stated that soon after receiving the call to be seated, the flight encountered turbulence and the FA in the aft galley was thrown against the door and cabinets, and then onto the floor, injuring her right foot. After landing the FA was transported to a local hospital and diagnosed with a broken right foot.

Flight

Event TypeAccident
Event Time13:10 EDT
Nearest Airport0nm
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 737 7L9
Tail NumberN7816B
Aircraft CategoryAir
OperatorSouthwest Airlines
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsCfm Intl · CFM56-7B24 · Turbofan · 10142 | Cfm Intl · CFM56-7B24 · Turbofan · 10142
Seats151

People & Injuries

Injury Summary1 injury (1 serious injury), 142 uninjured
Fatal0
Serious1
Minor0
Uninjured142
Total143
Crew 1Age 57 · First Class · None
Crew 2Age 38 · First Class · None

Conditions

ConditionsIMC
LightDaylight
WindCalm
CeilingNone
Temperature / Dew Point0 C / 0 C
Altimeter0

Appendix: Source Data