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December 19, 2019 · Boeing 737 924ER · N68802

Chicago, IL

Overview

Report Status
Probable Cause
Event Type
Accident
Date
December 19, 2019
Injury Outcomes
1 injury (1 serious injury), 184 uninjured
Location
Chicago, IL
Aircraft
Boeing 737 924ER (2013)
Tail Number
N68802
Operator
United Airlines
Injuries
Serious
NTSB Number
DCA20CA046

On December 19, 2019, at approximately 1020 central standard time, United Airlines flight 2390, a B737-900ER, N68802, made an abrupt stop on the taxiway to avoid ground traffic at Chicago O'Hare International Airport (KORD), Chicago, Illinois. One flight attendant suffered a serious injury, and there were no injuries to the remaining 5 crewmembers and 179 passengers onboard. There was no damage to the airplane. The flight was operating under 14 Code of Federal Regulations Part 121 as a regularly scheduled passenger flight from KORD to Portland International Airport, Portland, Oregon. According to the operator, the airplane was pushed back from the gate and was given instructions from Outbound Ground Control (OGC) to taxi to runway 28R by joining taxiway A. As UAL 2390 was proceeding to taxiway A, an Embraer 175 had landed and was in communication with the Inbound Ground Control (IGC), and was also instructed to proceed to taxiway A. The UAL 2390 flight crew stated they were given no instructions to follow or give way to other airplane. As UAL 2390 approached taxiway A, the flight crew noticed the E175 approaching from behind and to the left and stopped abruptly to avoid it. During the abrupt stop, a flight attendant preparing the cabin for departure fell and sustained a serious injury. UAL 2390 returned to the gate and medical personnel met the airplane to treat the injured flight attendant.

NTSB Probable Cause

an abrupt stop during taxi to avoid a collision with another airplane, causing a flight attendant to fall.

Full Narrative

On December 19, 2019, at approximately 1020 central standard time, United Airlines flight 2390, a B737-900ER, N68802, made an abrupt stop on the taxiway to avoid ground traffic at Chicago O'Hare International Airport (KORD), Chicago, Illinois. One flight attendant suffered a serious injury, and there were no injuries to the remaining 5 crewmembers and 179 passengers onboard. There was no damage to the airplane. The flight was operating under 14 Code of Federal Regulations Part 121 as a regularly scheduled passenger flight from KORD to Portland International Airport, Portland, Oregon. According to the operator, the airplane was pushed back from the gate and was given instructions from Outbound Ground Control (OGC) to taxi to runway 28R by joining taxiway A. As UAL 2390 was proceeding to taxiway A, an Embraer 175 had landed and was in communication with the Inbound Ground Control (IGC), and was also instructed to proceed to taxiway A. The UAL 2390 flight crew stated they were given no instructions to follow or give way to other airplane. As UAL 2390 approached taxiway A, the flight crew noticed the E175 approaching from behind and to the left and stopped abruptly to avoid it. During the abrupt stop, a flight attendant preparing the cabin for departure fell and sustained a serious injury. UAL 2390 returned to the gate and medical personnel met the airplane to treat the injured flight attendant.

Flight

Event TypeAccident
Event Time10:20 CST
Nearest AirportChicago O'Hare Intl (1nm E)
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 737 924ER
Tail NumberN68802
Aircraft CategoryAir
OperatorUnited Airlines
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsCfm Intl · CFM56-7B27E · Turbofan · 27300 | Cfm Intl · CFM56-7B27E · Turbofan · 27300
Seats189

People & Injuries

Injury Summary1 injury (1 serious injury), 184 uninjured
Fatal0
Serious1
Minor0
Uninjured184
Total185
Crew 1Age 58 · First Class · None
Crew 2Age 45 · First Class

Conditions

ConditionsVMC
LightDaylight
Wind210° @ 12 kt, gusting 19 kt
CeilingNone
Temperature / Dew Point27 C / 16 C
Altimeter0
Observation Time15:20

Appendix: Source Data