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June 25, 2021 · Airbus A321-231 · N926UW

New Orleans, LA

Overview

Report Status
Probable Cause
Event Type
Accident
Date
June 25, 2021
Injury Outcomes
9 injuries (1 serious injury, 8 minor injuries), 185 uninjured
Location
New Orleans, LA
Aircraft
Airbus A321-231 (2015)
Tail Number
N926UW
Operator
American Airlines
Injuries
Serious
NTSB Number
DCA21LA164

American Airlines flight 2401 encountered severe turbulence while in cruise flight at FL310 and a flight attendant fractured his ankle. The captain was the pilot flying (PF) and the first officer was monitoring. Ride conditions were smooth with no reports of turbulence in the area and the crewmembers had the weather radar turned off. The flight was in day visual meteorological conditions (VMC) with the visibility greater than 20 miles. About 20 miles NW of the REDFN waypoint, near airway Q105, the flight experienced a single “jolt” of severe turbulence, which caused the autopilot to disconnect, and the airplane to roll about 30 degrees to the right and climb about 300 feet. The PF took control and returned the airplane to its assigned altitude and reengaged the autopilot. When the turbulence occurred beverage service had recently concluded, and two flight attendants were in the aisle collecting trash. One flight attendant was in the aft galley securing service items and was thrown to the ceiling and fell, fracturing his left ankle. Ten passengers who were not seated or who were not using their seatbelts sustained minor injuries. The fasten seatbelt indication to passengers was turned off.

NTSB Probable Cause

An inadvertent encounter with severe turbulence during cruise flight that caused a flight attendant to fall and fracture his ankle.

Full Narrative

American Airlines flight 2401 encountered severe turbulence while in cruise flight at FL310 and a flight attendant fractured his ankle. The captain was the pilot flying (PF) and the first officer was monitoring. Ride conditions were smooth with no reports of turbulence in the area and the crewmembers had the weather radar turned off. The flight was in day visual meteorological conditions (VMC) with the visibility greater than 20 miles. About 20 miles NW of the REDFN waypoint, near airway Q105, the flight experienced a single “jolt” of severe turbulence, which caused the autopilot to disconnect, and the airplane to roll about 30 degrees to the right and climb about 300 feet. The PF took control and returned the airplane to its assigned altitude and reengaged the autopilot. When the turbulence occurred beverage service had recently concluded, and two flight attendants were in the aisle collecting trash. One flight attendant was in the aft galley securing service items and was thrown to the ceiling and fell, fracturing his left ankle. Ten passengers who were not seated or who were not using their seatbelts sustained minor injuries. The fasten seatbelt indication to passengers was turned off.

Flight

Event TypeAccident
Event Time15:31 CDT
Nearest Airport0nm
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftAirbus A321-231
Tail NumberN926UW
Aircraft CategoryAir
OperatorAmerican Airlines
Operating RulePart 121
Engines2
Seats379

People & Injuries

Injury Summary9 injuries (1 serious injury, 8 minor injuries), 185 uninjured
Fatal0
Serious1
Minor8
Uninjured185
Total194
Crew 1Age 60 · First Class · None
Crew 2Age 41 · First Class · None

Conditions

ConditionsVMC
LightDaylight
WindCalm
CeilingBroken clouds 12000 ft
Altimeter30.04 inHg
Weather SourceWFAC

Appendix: Source Data