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Aviation safety reports, made easier to study

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May 22, 2022 · Boeing 737-700 · N256WN

Tacoma, WA

Overview

Report Status
Probable Cause
Event Type
Accident
Date
May 22, 2022
Injury Outcomes
1 injury (1 serious injury), 66 uninjured
Location
Tacoma, WA
Aircraft
Boeing 737-700 (2006)
Tail Number
N256WN
Operator
Southwest Airlines
Injuries
Serious
NTSB Number
DCA22LA134

According to a flight attendant (FA) on Southwest Airlines flight 2046, during cruise flight with no reported turbulence, she and several passengers noticed the forward lavatory was occupied for an unusually long time (10-15 minutes) requiring passengers to use the back lavatory. The FA realized the passenger had unlocked the lavatory door and cracked it open but did not exit. She knocked on the door and asked if everything was okay but there was no response. When the FA attempted to open the door, a female passenger started to exit the lavatory when she began to fall and grabbed on to the FA. The FA immediately requested for the front two passengers to assist her in getting the passenger up and moved to a seat. While assisting the passenger, the FA noticed the passenger’s foot was swollen and piece of bone was sticking through her skin. A volunteer medical professional who was onboard the airplane assisted and positioned the injured passenger in the front galley for landing. Emergency medical personnel met the airplane at the gate and transported the passenger to a local hospital.

NTSB Probable Cause

During cruise flight with no reported turbulence a passenger sustained a serious injury for an unknown reason.

Full Narrative

According to a flight attendant (FA) on Southwest Airlines flight 2046, during cruise flight with no reported turbulence, she and several passengers noticed the forward lavatory was occupied for an unusually long time (10-15 minutes) requiring passengers to use the back lavatory. The FA realized the passenger had unlocked the lavatory door and cracked it open but did not exit. She knocked on the door and asked if everything was okay but there was no response. When the FA attempted to open the door, a female passenger started to exit the lavatory when she began to fall and grabbed on to the FA. The FA immediately requested for the front two passengers to assist her in getting the passenger up and moved to a seat. While assisting the passenger, the FA noticed the passenger’s foot was swollen and piece of bone was sticking through her skin. A volunteer medical professional who was onboard the airplane assisted and positioned the injured passenger in the front galley for landing. Emergency medical personnel met the airplane at the gate and transported the passenger to a local hospital.

Flight

Event TypeAccident
Event Time20:00 PDT
Nearest Airport0nm
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 737-700
Tail NumberN256WN
Aircraft CategoryAir
OperatorSouthwest Airlines
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsCfm Intl · CFM56-7B24 · Turbofan · 24200 | Cfm Intl · CFM56-7B24 · Turbofan · 24200
Seats151

People & Injuries

Injury Summary1 injury (1 serious injury), 66 uninjured
Fatal0
Serious1
Minor0
Uninjured66
Total67
Crew 1Age 49 · First Class · None
Crew 2Age 46 · First Class · None

Conditions

ConditionsVMC
LightDaylight
Wind360° @ 10 kt
Visibility10 sm
CeilingNone
Temperature / Dew Point64 F / 43 C
Altimeter30.19 inHg

Appendix: Source Data