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July 2, 2022 · Boeing 737-700 · N480WN

Santa Ana, CA

Overview

Report Status
Probable Cause
Event Type
Accident
Date
July 2, 2022
Injury Outcomes
1 injury (1 serious injury), 141 uninjured
Location
Santa Ana, CA
Aircraft
Boeing 737-700 (2004)
Tail Number
N480WN
Operator
Southwest Airlines
Injuries
Serious
NTSB Number
DCA22LA151

A flight attendant was injured when Southwest Airlines Flight 2029 landed at the John Wayne-Orange County Airport (SNA), Santa Ana, California. According to the flight crew, they were flying a visual approach to runway 20R at SNA. They were aiming for the touchdown zone due to its short runway and trying to fly the aircraft onto the runway with minimal floating. However, it ended up being a firm landing. Shortly after exiting the runway, the flight crew were informed that the “B” position flight attendant (FA) seated in the aft jump seat had injured her back on landing and required medical assistance. Data from the operator’s Flight Operations Quality Assurance (FOQA) and Aircraft Health Monitoring (AHM) programs indicated the landing did not meet the hard landing criteria set by the airplane’s manufacturer. According to the FA, after securing the galley and cabin for landing, she sat down in her jumpseat, secured her seatbelt harness, and got into the brace position. She indicated that the plane hit the ground with such force that she thought the plane had crashed. She immediately felt pain in her back, neck and she could not move. Paramedics evaluated her and transported her to a local hospital where she was later diagnosed with a compression fracture to her T3 vertebra.

NTSB Probable Cause

Aircraft-Aircraft oper/perf/capability-Performance/control parameters-Landing flare-Unknown/Not determined

Full Narrative

A flight attendant was injured when Southwest Airlines Flight 2029 landed at the John Wayne-Orange County Airport (SNA), Santa Ana, California. According to the flight crew, they were flying a visual approach to runway 20R at SNA. They were aiming for the touchdown zone due to its short runway and trying to fly the aircraft onto the runway with minimal floating. However, it ended up being a firm landing. Shortly after exiting the runway, the flight crew were informed that the “B” position flight attendant (FA) seated in the aft jump seat had injured her back on landing and required medical assistance. Data from the operator’s Flight Operations Quality Assurance (FOQA) and Aircraft Health Monitoring (AHM) programs indicated the landing did not meet the hard landing criteria set by the airplane’s manufacturer. According to the FA, after securing the galley and cabin for landing, she sat down in her jumpseat, secured her seatbelt harness, and got into the brace position. She indicated that the plane hit the ground with such force that she thought the plane had crashed. She immediately felt pain in her back, neck and she could not move. Paramedics evaluated her and transported her to a local hospital where she was later diagnosed with a compression fracture to her T3 vertebra.

Flight

Event TypeAccident
Event Time17:21 PDT
Nearest AirportJohn Wayne Orange County Airpo (0nm)
Runway20R
Runway Length5700 ft
Runway Width150 ft
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 737-700
Tail NumberN480WN
Aircraft CategoryAir
OperatorSouthwest Airlines
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsCfm Intl. · CFM56 SERIES · Turbofan · 0 | Cfm Intl. · CFM56 SERIES · Turbofan · 0
Seats151

People & Injuries

Injury Summary1 injury (1 serious injury), 141 uninjured
Fatal0
Serious1
Minor0
Uninjured141
Total142
Crew 1Age 55 · First Class · None
Crew 2Age 49 · First Class · None
Crew 4Serious

Conditions

ConditionsVMC
LightDaylight
Wind210° @ 9 kt
Visibility10 sm
CeilingNone
Temperature / Dew Point59
Altimeter29.94 inHg
Observation Time22:53

Appendix: Source Data