Premium research interface

The modern interface for aviation safety intelligence.

Search investigations, review source evidence, monitor watched reports, and trace long-term patterns from one calm, data-first workspace.

63k+
Reports indexed
1940-2026
Coverage
Recent
Last data refresh
Featured Report

Loading…

Loading featured report…

Loading…
Open Report

Safety trends by operating rule

Track fatal and non-fatal accident patterns across Part 91, Part 135, and Part 121 operations.

Loading trend charts…

Browse the aviation graph

Move quickly by aircraft, airport, operator, and time with indexes built for research, not wandering.

Last Data Update

By Decade

By Month

Aircraft Manufacturer

More manufacturers

Airports

More airports

Operators

More operators

About

Aviation safety reports, made easier to study

NTSB Reports is an independent research and search tool for public aviation accident and incident records. It brings NTSB aviation reports, structured fields, docket files, extracted figures, photos, videos, and update history into one searchable interface.

The goal is practical safety education: make it faster to find relevant investigations, compare similar events, review factual records, and understand the evidence behind probable-cause and preliminary reports.

The investigative work and source records belong to the National Transportation Safety Board and the published investigation record. This site is not affiliated with or endorsed by the NTSB.

FAQs

NTSB Report

March 21, 2023 · Boeing 777-224 · N79011

Sacramento, CA

Overview

Report Status
Probable Cause
Event Type
Accident
Date
March 21, 2023
Injury Outcomes
1 injury (1 serious injury), 191 uninjured
Location
Sacramento, CA
Aircraft
Boeing 777-224 (1999)
Tail Number
N79011
Operator
United Airlines
Injuries
Serious
NTSB Number
DCA23LA213

United Airlines flight 194 encountered convective turbulence while climbing through 19,000 ft after departure from San Francisco International Airport (SFO), San Francisco, CA, and a flight attendant was seriously injured. Upon being notified of the injury, the flight crew declared an emergency and diverted to Denver, Colorado for medical assistance. The flight crew reported that before departure, the purser (lead flight attendant) was asked to have the flight attendants remain seated until the 10,000 ft signal due to weather conditions at the departure airport. After departure, airspeed fluctuations and turbulence were encountered with a smooth ride once the airplane was above a cloud layer. About 12,000 ft the captain gave the 10,000 ft signal that it was safe for the flight attendants to begin the initial service. When the flight was about 32 miles northeast of SFO the flight crew established communication with Oakland Air Route Traffic Control Center (ARTCC) while climbing through flight level (FL) 175 [17,500 ft]. The controller advised them to expect occasional light turbulence up to FL 260 and instructed them to climb to FL350. Shortly thereafter, as the airplane climbed through 19,000 ft, the flight encountered unexpected turbulence for about 5 seconds. The flight crew then received a call from the cabin advising them that a flight attendant had fractured her leg. At the time of the turbulence event, one of the flight attendants was in the aft galley preparing her cart for the initial service when she felt “violent up and down jolting turbulence”. She attempted to move towards the nearest jump seat when another “intense bump” occurred. She was thrown into the air and impacted the floor fracturing her leg. Airmen’s Meteorological Information (AIRMETs) were in effect at the time of the accident for moderate turbulence below 12,000 ft and moderate turbulence from FL220 to FL360. A convective Significant Meteorological Information (SIGMET) was issued at 1455 PDT and in effect at the time of the accident for the area with areas of thunderstorms forecast with tops to FL290. A convective SIGMET implies severe or greater turbulence, severe icing, and low-level windshear. Numerous pilot reports (PIREPs) reporting moderate or greater turbulence were issued for central California (including the accident area) within two hours of the accident time.

NTSB Probable Cause

Environmental issues-Conditions/weather/phenomena-Turbulence-Convective turbulence-Effect on personnel

Full Narrative

United Airlines flight 194 encountered convective turbulence while climbing through 19,000 ft after departure from San Francisco International Airport (SFO), San Francisco, CA, and a flight attendant was seriously injured. Upon being notified of the injury, the flight crew declared an emergency and diverted to Denver, Colorado for medical assistance. The flight crew reported that before departure, the purser (lead flight attendant) was asked to have the flight attendants remain seated until the 10,000 ft signal due to weather conditions at the departure airport. After departure, airspeed fluctuations and turbulence were encountered with a smooth ride once the airplane was above a cloud layer. About 12,000 ft the captain gave the 10,000 ft signal that it was safe for the flight attendants to begin the initial service. When the flight was about 32 miles northeast of SFO the flight crew established communication with Oakland Air Route Traffic Control Center (ARTCC) while climbing through flight level (FL) 175 [17,500 ft]. The controller advised them to expect occasional light turbulence up to FL 260 and instructed them to climb to FL350. Shortly thereafter, as the airplane climbed through 19,000 ft, the flight encountered unexpected turbulence for about 5 seconds. The flight crew then received a call from the cabin advising them that a flight attendant had fractured her leg. At the time of the turbulence event, one of the flight attendants was in the aft galley preparing her cart for the initial service when she felt “violent up and down jolting turbulence”. She attempted to move towards the nearest jump seat when another “intense bump” occurred. She was thrown into the air and impacted the floor fracturing her leg. Airmen’s Meteorological Information (AIRMETs) were in effect at the time of the accident for moderate turbulence below 12,000 ft and moderate turbulence from FL220 to FL360. A convective Significant Meteorological Information (SIGMET) was issued at 1455 PDT and in effect at the time of the accident for the area with areas of thunderstorms forecast with tops to FL290. A convective SIGMET implies severe or greater turbulence, severe icing, and low-level windshear. Numerous pilot reports (PIREPs) reporting moderate or greater turbulence were issued for central California (including the accident area) within two hours of the accident time.

Flight

Event TypeAccident
Event Time15:23 PDT
Nearest Airport0nm
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 777-224
Tail NumberN79011
Aircraft CategoryAir
OperatorUnited Airlines
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsGe · GE90-90B · Turbofan · 94000 | Ge · GE90-90B · Turbofan · 94000
Seats400

People & Injuries

Injury Summary1 injury (1 serious injury), 191 uninjured
Fatal0
Serious1
Minor0
Uninjured191
Total192
Crew 1Age 62 · First Class · None
Crew 2Age 56 · First Class · None

Conditions

ConditionsVMC
LightDaylight
Wind140° @ 25 kt, gusting 38 kt
Visibility10 sm
CeilingBroken clouds 6000 ft
Temperature / Dew Point61 F / 46 F
Altimeter29.34 inHg
Observation Time15:27
Weather SourceWFAC

Appendix: Source Data