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Aviation safety reports, made easier to study

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August 7, 2024 · Boeing 737 7H4 · N226WN

Severn, MD

Overview

Report Status
Probable Cause
Event Type
Accident
Date
August 7, 2024
Injury Outcomes
1 injury (1 serious injury), 142 uninjured
Location
Severn, MD
Aircraft
Boeing 737 7H4 (2005)
Tail Number
N226WN
Operator
Southwest Airlines
Injuries
Serious
NTSB Number
DCA24LA256

Southwest Airlines Flight 3633 (SWA 3633) encountered turbulence while descending through flight level (FL) 190 to Baltimore/Washington International Thurgood Marshall Airport (BWI), Baltimore, Maryland. The flight was a regularly scheduled domestic passenger flight from Manchester-Boston Regional Airport (MHT), Manchester, New Hampshire to BWI. The flight crew illuminated the seat belt sign during descent into BWI. A few minutes following the illumination, a passenger stood up and walked to the back of the cabin. The flight attendant told the passenger to return to her seat, and the passenger responded that she would not return to her seat because she needed to stretch. About a minute later, as the aircraft descended through a cloud, the flight encountered short duration moderate turbulence. The standing passenger lost her balance and fell to the floor, breaking her ankle. Two nurses came to assist the passenger on the floor of the galley where they bandaged and splinted her ankle. The nurses returned to their seats for landing. An off-duty flight attendant sat on the floor of the galley with the injured passenger to secure her during landing. EMTs met the flight at the gate and transported the injured passenger from the airplane to a local hospital. The flight crew reported that the there were no reports of turbulence or radar returns that would have indicated turbulence. A post flight review of weather showed no predicted turbulence or evidence of convection near the location and altitude where the encounter occurred.

NTSB Probable Cause

A passenger’s failure to comply with crew member instructions to remain seated with seatbelt fastened.

Full Narrative

Southwest Airlines Flight 3633 (SWA 3633) encountered turbulence while descending through flight level (FL) 190 to Baltimore/Washington International Thurgood Marshall Airport (BWI), Baltimore, Maryland. The flight was a regularly scheduled domestic passenger flight from Manchester-Boston Regional Airport (MHT), Manchester, New Hampshire to BWI. The flight crew illuminated the seat belt sign during descent into BWI. A few minutes following the illumination, a passenger stood up and walked to the back of the cabin. The flight attendant told the passenger to return to her seat, and the passenger responded that she would not return to her seat because she needed to stretch. About a minute later, as the aircraft descended through a cloud, the flight encountered short duration moderate turbulence. The standing passenger lost her balance and fell to the floor, breaking her ankle. Two nurses came to assist the passenger on the floor of the galley where they bandaged and splinted her ankle. The nurses returned to their seats for landing. An off-duty flight attendant sat on the floor of the galley with the injured passenger to secure her during landing. EMTs met the flight at the gate and transported the injured passenger from the airplane to a local hospital. The flight crew reported that the there were no reports of turbulence or radar returns that would have indicated turbulence. A post flight review of weather showed no predicted turbulence or evidence of convection near the location and altitude where the encounter occurred.

Flight

Event TypeAccident
Event Time14:30 EDT
Nearest Airport0nm
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 737 7H4
Tail NumberN226WN
Aircraft CategoryAir
OperatorSouthwest Airlines
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsCfm Intl. · CFM56-7B24 · Turbofan · 24000 | Cfm Intl. · CFM56-7B24 · Turbofan · 24000
Seats151

People & Injuries

Injury Summary1 injury (1 serious injury), 142 uninjured
Fatal0
Serious1
Minor0
Uninjured142
Total143
Crew 1None
Crew 4Age 64 · First Class · None

Conditions

ConditionsVMC
LightDaylight
Wind30° @ 12 kt
Visibility10 sm
CeilingBroken clouds 9000 ft
Altimeter29.98 inHg
Observation Time17:54
Weather SourceWFAC

Appendix: Source Data