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November 15, 2024 · Boeing 787-9 · N833AA

Tokyo, OF, JP

Overview

Report Status
Probable Cause
Event Type
Accident
Date
November 15, 2024
Injury Outcomes
2 injuries (2 serious injuries), 291 uninjured
Location
Tokyo, OF, JP
Aircraft
Boeing 787-9 (2017)
Tail Number
N833AA
Operator
American Airlines
Injuries
Serious
NTSB Number
DCA25LA044

American Airlines flight 168, encountered unanticipated moderate to severe turbulence during cruise at 34,000 feet (FL340) while enroute to John F. Kennedy International Airport (JFK), New York, New York from Tokyo Haneda International Airport (HND), Tokyo, Japan. As a result, two flight attendants (FAs) sustained serious injuries. Before departing, the flight crew stated they all reviewed the weather forecast on their weather briefing app before departure and noted no significant turbulence or convective activity. The flight departed HND in Visual Meteorological Conditions (VMC) and climbed on the assigned standard instrument departure procedure and leveled off at FL340 in VMC above an overcast layer. The flight crew stated the flight was smooth during the climb out, with occasional “very light” turbulence. During cruise, the captain and the first officer recalled monitoring the weather radar and did not detect any convective activity in the area. Approximately 30-40 minutes after departure, the overcast area rose into the airplane’s altitude. At that time, the FAs were moving around the galley and cabin for service. The captain made an announcement for the FAs to be seated, but the airplane encountered moderate to severe turbulence. After the turbulence subsided, the captain was informed that two FAs had been injured and were unable to continue their duties. Neither requested immediate medical attention. The flight continued uneventfully to JFK, where the injured FAs were met by company personnel and later sought medical evaluation. One FA was diagnosed with a fractured tibia, and another with a fractured ankle. Two additional FAs later reported minor injuries. No passengers were injured.

NTSB Probable Cause

An encounter with turbulence while in cruise flight, resulting in serious injuries to two flight attendants.

Full Narrative

American Airlines flight 168, encountered unanticipated moderate to severe turbulence during cruise at 34,000 feet (FL340) while enroute to John F. Kennedy International Airport (JFK), New York, New York from Tokyo Haneda International Airport (HND), Tokyo, Japan. As a result, two flight attendants (FAs) sustained serious injuries. Before departing, the flight crew stated they all reviewed the weather forecast on their weather briefing app before departure and noted no significant turbulence or convective activity. The flight departed HND in Visual Meteorological Conditions (VMC) and climbed on the assigned standard instrument departure procedure and leveled off at FL340 in VMC above an overcast layer. The flight crew stated the flight was smooth during the climb out, with occasional “very light” turbulence. During cruise, the captain and the first officer recalled monitoring the weather radar and did not detect any convective activity in the area. Approximately 30-40 minutes after departure, the overcast area rose into the airplane’s altitude. At that time, the FAs were moving around the galley and cabin for service. The captain made an announcement for the FAs to be seated, but the airplane encountered moderate to severe turbulence. After the turbulence subsided, the captain was informed that two FAs had been injured and were unable to continue their duties. Neither requested immediate medical attention. The flight continued uneventfully to JFK, where the injured FAs were met by company personnel and later sought medical evaluation. One FA was diagnosed with a fractured tibia, and another with a fractured ankle. Two additional FAs later reported minor injuries. No passengers were injured.

Flight

Event TypeAccident
Event Time09:45 UTC
Nearest Airport0nm
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 787-9
Tail NumberN833AA
Aircraft CategoryAir
OperatorAmerican Airlines
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsGe · GENX-1B74/75/ · Turbofan · 76700 | Ge · GENX-1B74/75/ · Turbofan · 76700
Seats422

People & Injuries

Injury Summary2 injuries (2 serious injuries), 291 uninjured
Fatal0
Serious2
Minor0
Uninjured291
Total293
Crew 1Age 53 · First Class · None
Crew 2None
Crew 3None
Crew 4Age 64 · First Class · None

Conditions

ConditionsIMC
LightNr
WindCalm
CeilingNone
Temperature / Dew Point0 C / 0 C
Altimeter0

Appendix: Source Data