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January 8, 2025 · Boeing 787 9 · JA892A

Ojai, CA

Overview

Report Status
Probable Cause
Event Type
Accident
Date
January 8, 2025
Injury Outcomes
5 injuries (1 serious injury, 4 minor injuries)
Location
Ojai, CA
Aircraft
Boeing 787 9 (2017)
Tail Number
JA892A
Operator
All Nippon Airways
Injuries
Serious
NTSB Number
DCA25LA102

All Nippon Airways flight NH106, encountered severe turbulence during descent through FL140 (14,000 feet) to Los Angeles International Airport (LAX). As a result, multiple flight attendants (FAs) sustained minor injuries, and one FA sustained a serious injury. Prior to initiating descent, the flight crew obtained the Automatic Terminal Information Service (ATIS) for LAX, which did not include any turbulence advisories. Approximately 20 minutes before landing, air traffic control (ATC) advised the crew of light to moderate turbulence in the area. The pilot monitoring considered querying ATC for altitude-specific turbulence information, but the captain instructed the crew to illuminate the seat belt sign and have the FAs prepare the cabin for landing. While descending from FL200 to FL170, the aircraft encountered light turbulence. At approximately FL140, about 15 minutes before landing, the flight encountered two brief turbulence events, which the captain described as “moderate” and “moderate plus.” Following these encounters, the pilot monitoring recommended that FAs be seated, and the captain agreed. After the public announcement was made the flight crew was informed that multiple FAs had sustained injuries. During the initial turbulence encounter, the L3 FA was holding the lavatory handle for support. After the turbulence subsided, she proceeded to her assigned seat and began fastening her seat belt when the second turbulence encounter occurred. She was subsequently thrown into the air and landed on the cabin floor, impacting her buttocks. Upon returning to Japan, she was diagnosed with a serious injury. Figure 1. Location of cabin attendant that sustained a serious injury. At the time of the turbulence encounter, no convective Significant Meteorological Information (SIGMETs) were active. However, other advisories—including SIGMETs, Airmen’s Meteorological Information (AIRMETs), and Pilot Reports (PIREPs)—indicated moderate to severe turbulence in the vicinity of the flight path.

NTSB Probable Cause

An encounter with turbulence during descent, which resulted in a serious injury to a flight attendant.

Full Narrative

All Nippon Airways flight NH106, encountered severe turbulence during descent through FL140 (14,000 feet) to Los Angeles International Airport (LAX). As a result, multiple flight attendants (FAs) sustained minor injuries, and one FA sustained a serious injury. Prior to initiating descent, the flight crew obtained the Automatic Terminal Information Service (ATIS) for LAX, which did not include any turbulence advisories. Approximately 20 minutes before landing, air traffic control (ATC) advised the crew of light to moderate turbulence in the area. The pilot monitoring considered querying ATC for altitude-specific turbulence information, but the captain instructed the crew to illuminate the seat belt sign and have the FAs prepare the cabin for landing. While descending from FL200 to FL170, the aircraft encountered light turbulence. At approximately FL140, about 15 minutes before landing, the flight encountered two brief turbulence events, which the captain described as “moderate” and “moderate plus.” Following these encounters, the pilot monitoring recommended that FAs be seated, and the captain agreed. After the public announcement was made the flight crew was informed that multiple FAs had sustained injuries. During the initial turbulence encounter, the L3 FA was holding the lavatory handle for support. After the turbulence subsided, she proceeded to her assigned seat and began fastening her seat belt when the second turbulence encounter occurred. She was subsequently thrown into the air and landed on the cabin floor, impacting her buttocks. Upon returning to Japan, she was diagnosed with a serious injury. Figure 1. Location of cabin attendant that sustained a serious injury. At the time of the turbulence encounter, no convective Significant Meteorological Information (SIGMETs) were active. However, other advisories—including SIGMETs, Airmen’s Meteorological Information (AIRMETs), and Pilot Reports (PIREPs)—indicated moderate to severe turbulence in the vicinity of the flight path.

Flight

Event TypeAccident
Event Time17:40 PST
Nearest Airport0nm
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 787 9
Tail NumberJA892A
Aircraft CategoryAir
OperatorAll Nippon Airways
Operating RulePart 129
Engines2
Engine TypeTurbofan
Engine DetailsRolls-Royce · Trent 1000-K2 · Turbofan · 78129 | Rolls-Royce · Trent 1000-K2 · Turbofan · 78129
Seats231

People & Injuries

Injury Summary5 injuries (1 serious injury, 4 minor injuries)
Fatal0
Serious1
Minor4
Uninjured0
Total5
Crew 2Age 56 · Unknown
Crew 3Age 61 · Unknown · None

Conditions

ConditionsVMC
LightDaylight
Wind280° @ 5 kt
CeilingNone
Temperature / Dew Point63 F / 41 C
Altimeter30.01 inHg
Weather SourceWFAC

Appendix: Source Data