Premium research interface

The modern interface for aviation safety intelligence.

Search investigations, review source evidence, monitor watched reports, and trace long-term patterns from one calm, data-first workspace.

63k+
Reports indexed
1940-2026
Coverage
Recent
Last data refresh
Featured Report

Loading…

Loading featured report…

Loading…
Open Report

Safety trends by operating rule

Track fatal and non-fatal accident patterns across Part 91, Part 135, and Part 121 operations.

Loading trend charts…

Browse the aviation graph

Move quickly by aircraft, airport, operator, and time with indexes built for research, not wandering.

Last Data Update

By Decade

By Month

Aircraft Manufacturer

More manufacturers

Airports

More airports

Operators

More operators

About

Aviation safety reports, made easier to study

NTSB Reports is an independent research and search tool for public aviation accident and incident records. It brings NTSB aviation reports, structured fields, docket files, extracted figures, photos, videos, and update history into one searchable interface.

The goal is practical safety education: make it faster to find relevant investigations, compare similar events, review factual records, and understand the evidence behind probable-cause and preliminary reports.

The investigative work and source records belong to the National Transportation Safety Board and the published investigation record. This site is not affiliated with or endorsed by the NTSB.

FAQs

NTSB Report

February 14, 2025 · Boeing 737-7H4 · N939WN

Hacienda Heights, CA

Overview

Report Status
Probable Cause
Event Type
Accident
Date
February 14, 2025
Injury Outcomes
1 injury (1 serious injury), 119 uninjured
Location
Hacienda Heights, CA
Aircraft
Boeing 737-7H4 (2009)
Tail Number
N939WN
Operator
Southwest Airlines
Injuries
Serious
NTSB Number
DCA25LA126

On February 13, 2025, Southwest Airlines flight 3338, operating from Metropolitan Oakland International Airport (OAK), Oakland, California, to San Diego International Airport (SAN), San Diego, California, encountered turbulence during descent. One flight attendant (FA) sustained a serious injury. Prior to departure, the flight crew reviewed weather data via the Weather Services International (WSI) and SkyPath applications and noted the possibility of turbulence during climb-out and descent. Flight attendants were briefed to remain seated until further notice. During climb and cruise, the aircraft experienced “light chop.” After the turbulence cleared, the flight crew permitted flight attendants to begin service. The seatbelt sign was subsequently turned off for passengers, and the remainder of the cruise segment was uneventful. According to the flight crew, they continued to monitor the weather and noted no “moderate turbulence plots” along the route, though they did observe occasional “light turbulence plots.” At FL300, prior to descent, the captain reactivated the seatbelt sign and advised passengers to be seated. Shortly thereafter, while descending through scattered clouds between FL300 and FL250, the airplane encountered moderate turbulence. The captain then instructed the FAs to take their seats. According to the FAs, although the flight crew had illuminated the seatbelt sign and briefed passengers via the PA about the impending turbulence, no separate advisory was provided to the cabin crew before the turbulence event. When the turbulence subsided, the flight crew checked on the FAs via the interphone and was informed that one FA had been seriously injured. The captain subsequently requested medical personnel and a manager to meet the flight upon arrival.

NTSB Probable Cause

The airplane’s encounter with moderate turbulence during descent, which resulted in serious injury to a flight attendant.

Full Narrative

On February 13, 2025, Southwest Airlines flight 3338, operating from Metropolitan Oakland International Airport (OAK), Oakland, California, to San Diego International Airport (SAN), San Diego, California, encountered turbulence during descent. One flight attendant (FA) sustained a serious injury. Prior to departure, the flight crew reviewed weather data via the Weather Services International (WSI) and SkyPath applications and noted the possibility of turbulence during climb-out and descent. Flight attendants were briefed to remain seated until further notice. During climb and cruise, the aircraft experienced “light chop.” After the turbulence cleared, the flight crew permitted flight attendants to begin service. The seatbelt sign was subsequently turned off for passengers, and the remainder of the cruise segment was uneventful. According to the flight crew, they continued to monitor the weather and noted no “moderate turbulence plots” along the route, though they did observe occasional “light turbulence plots.” At FL300, prior to descent, the captain reactivated the seatbelt sign and advised passengers to be seated. Shortly thereafter, while descending through scattered clouds between FL300 and FL250, the airplane encountered moderate turbulence. The captain then instructed the FAs to take their seats. According to the FAs, although the flight crew had illuminated the seatbelt sign and briefed passengers via the PA about the impending turbulence, no separate advisory was provided to the cabin crew before the turbulence event. When the turbulence subsided, the flight crew checked on the FAs via the interphone and was informed that one FA had been seriously injured. The captain subsequently requested medical personnel and a manager to meet the flight upon arrival.

Flight

Event TypeAccident
Event Time16:00 PST
Nearest Airport0nm
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftBoeing 737-7H4
Tail NumberN939WN
Aircraft CategoryAir
OperatorSouthwest Airlines
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsCfm Intl · CFM56-7B24/3 · Turbofan · 22800 | Cfm Intl · CFM56-7B24/3 · Turbofan · 22800
Seats143

People & Injuries

Injury Summary1 injury (1 serious injury), 119 uninjured
Fatal0
Serious1
Minor0
Uninjured119
Total120
Crew 1Age 62 · First Class · None
Crew 2Age 49 · Second Class · None

Conditions

ConditionsIMC
LightDaylight
Wind160° @ 12 kt, gusting 26 kt
Visibility6 sm
CeilingBroken clouds 12000 ft
Temperature / Dew Point61 F / 57
Altimeter30.05 inHg
Observation Time15:46

Appendix: Source Data