History of Flight On April 27, 1995, about 1735 eastern daylight time, Northwest Airlines flight 352, an Airbus A320-211, N331NW, while on visual approach to runway 18 at Washington National Airport, experienced what the Captain reported as several uncommanded roll oscillations up to 30 degrees of bank. The crew executed a go-around. On the second approach another roll was experienced and the crew landed the airplane. There was no damage to the aircraft. The flight crew, cabin crew, and passengers did not report any injuries. The Captain's report of the incident stated, "Below 200 ft aircraft started rolling left and right. Max stick couldn't control the aircraft. Went around. On second approach at 50 ft aircraft started to roll again. We landed. We were 7 miles behind a 757 and a 727 took off just before we landed. No mech faults found." Diagnostics were conducted on the flight control systems and no reason for the roll oscillations was found. The airplane was placed back in service. Meteorological Information Winds reported at National Airport, at 1750 edt, were from 180 degrees at 17 knots with peak winds from 220 degrees at 26 knots. Flight Recorders The digital flight data recorder (DFDR) was removed from the airplane. A review of the DFDR data for the first approach revealed, "While maintaining a rate of descent of approximately 630 feet per minute, the airplane began to roll out of a 22 degree right bank as the heading reached 171 degrees and the radio altitude decreased to approximately 270 feet. During the next 12 seconds, the airplane rolled nearly wings level as the heading reached 192 degrees and the radio altitude decreased to 140 feet. At this point in the flight the data shows the airplane entering a series of roll oscillation[s] accompanied by left side stick control roll axis inputs. The roll oscillations persisted for the next 30 seconds reaching maximum bank angles of -15.5 and 12.3 degrees. The side stick roll axis inputs also persisted through out this period reaching full travel (+/- 20 degrees) during most of the period. A missed approach was executed approximately 12 seconds after the start of the roll oscillations." A review of the data for the second landing approach revealed, "The second approach ... was normal until approximately 10 seconds before main gear touchdown. At this point in the approach the lateral acceleration values began a negative trend which persisted for 8 seconds reaching a peak value of -0.1 "G". At the beginning of this 8 second period, the radio altitude was 86 feet and the roll attitude was approximately wings level. During this period, the left side stick controller roll axis inputs began to oscillate, increasing in magnitude and frequency. The lateral acceleration values returned to approximately 0.0 "G" 3 seconds prior to main gear touchdown. However, during this 3 second period the left side stick controller roll axis inputs increased to full travel (+/- 20 degrees) and the roll values fluctuated between 7 and -4 degrees. Vertical acceleration values of 1.36 and 1.63 "Gs" were recorded 2 seconds apart during main gear touch down." Tests and Research The airplane was being landed with 20 degrees of flaps [referred to as the CONF 3]. Northwest Airlines reported they use this flap configuration while landing at Washington National Airport for noise abatement purposes. According to Airbus Industrie, CONF 3 was originally designed to be used for takeoffs and landings in adverse atmospheric conditions. The airplane response in this configuration was described as "more crisp". Airbus reported, "However, some airline pilots are more prone to overreacting than others, especially in turbulent conditions close to the ground. And in that case, the quicker aircraft response together with the pilot's overreaction can lead to PIO [pilot induced oscillations]." 'Aerodynamics for Naval Aviators' states that: "The pilot-induced oscillation is most likely under certain circumstances. Most obvious is the case of the pilot unfamiliar with the "feel" of the airplane and likely to overcontrol or have excessive response lag." In April, 1993, Airbus issued Temporary Revision 192 (TR 192) to the Flight Crew Operating Manual (FCOM) for the A320 aircraft. Tr 192 addressed the flap settings to be used while landing in turbulence or suspected windshear. This TR stated that full flaps and not CONF 3 should be used for landing in these condition. The TR stated, "... a small number of cases where pilots making approaches in CONF 3 in gusty turbulent conditions have experienced lateral control difficulties." Northwest Airlines had not incorporated this TR information into its FCOMs. Due to this phenomena, Airbus developed a ELAC (Elevator Aileron Computer) software modification, known as L69J, so that the aircraft lateral response to control inputs in CONF 3 is equal to the response of CONF Full [full flaps] which is less sensitive. Airbus Industrie Service Bulletin No. A320-27-1082, addressing the software update was issued on April 25, 1995. The ELAC software utilized on N331NW at the time of the incident was known as L62C.