Premium research interface

The modern interface for aviation safety intelligence.

Search investigations, review source evidence, monitor watched reports, and trace long-term patterns from one calm, data-first workspace.

63k+
Reports indexed
1940-2026
Coverage
Recent
Last data refresh
Featured Report

Loading…

Loading featured report…

Loading…
Open Report

Safety trends by operating rule

Track fatal and non-fatal accident patterns across Part 91, Part 135, and Part 121 operations.

Loading trend charts…

Browse the aviation graph

Move quickly by aircraft, airport, operator, and time with indexes built for research, not wandering.

Last Data Update

By Decade

By Month

Aircraft Manufacturer

More manufacturers

Airports

More airports

Operators

More operators

About

Aviation safety reports, made easier to study

NTSB Reports is an independent research and search tool for public aviation accident and incident records. It brings NTSB aviation reports, structured fields, docket files, extracted figures, photos, videos, and update history into one searchable interface.

The goal is practical safety education: make it faster to find relevant investigations, compare similar events, review factual records, and understand the evidence behind probable-cause and preliminary reports.

The investigative work and source records belong to the National Transportation Safety Board and the published investigation record. This site is not affiliated with or endorsed by the NTSB.

FAQs

NTSB Report

May 14, 2016 · Airbus Industrie A320 214 214 · N103US

Philadelphia, PA

Overview

Report Status
Final with probable cause
Event Type
Accident
Date
May 14, 2016
Injury Outcomes
1 injury (1 serious injury), 140 uninjured
Location
Philadelphia, PA
Aircraft
Airbus Industrie A320 214 214 (1999)
Tail Number
N103US
Operator
American Airlines
Injuries
Serious
NTSB Number
DCA16CA153

On May 14, 2016, at about 1900 EDT, American Airlines flight 762, an Airbus A320, N103US, during descent into Philadelphia International Airport (KPHL), Philadelphia, Pennsylvania, a flight attendant received a serious injury while trying to put his jump seat down during turbulence. Of the 136 passengers and 5 crew members on board only the flight attendant was injured. The flight was operating under 14 Code of Federal Regulation part 121 as a scheduled passenger flight from Chicago O'Hare International Airport (KORD), Chicago, Illinois. During the descent into KPHL, the flight crew notified the flight attendants and made a public address announcement that there might be possible turbulence. According to the flight crew, there were no pilot reports of any turbulence ahead and there were no cells noted on the weather radar. Shortly after making the announcement,, the flight experience moderate chop for a minute or two and the flight crew reduced airspeed and advised ATC of the moderate chop. The C flight attendant was sitting down in his aft jumpseat when the turbulence was encountered, and was tossed him into the air and back down, causing him to crush his left hand in the jumpseat. The fight crew was informed of his injury and they coordinated to have medical personnel meet the airplane upon arrival in KPHL. The injured flight attendant was transported to the hospital and diagnosed with a broken left hand.

NTSB Probable Cause

an inadvertent encounter with clear air turbulence that resulted in a serious injury to a flight attendant.

Full Narrative

On May 14, 2016, at about 1900 EDT, American Airlines flight 762, an Airbus A320, N103US, during descent into Philadelphia International Airport (KPHL), Philadelphia, Pennsylvania, a flight attendant received a serious injury while trying to put his jump seat down during turbulence. Of the 136 passengers and 5 crew members on board only the flight attendant was injured. The flight was operating under 14 Code of Federal Regulation part 121 as a scheduled passenger flight from Chicago O'Hare International Airport (KORD), Chicago, Illinois. During the descent into KPHL, the flight crew notified the flight attendants and made a public address announcement that there might be possible turbulence. According to the flight crew, there were no pilot reports of any turbulence ahead and there were no cells noted on the weather radar. Shortly after making the announcement,, the flight experience moderate chop for a minute or two and the flight crew reduced airspeed and advised ATC of the moderate chop. The C flight attendant was sitting down in his aft jumpseat when the turbulence was encountered, and was tossed him into the air and back down, causing him to crush his left hand in the jumpseat. The fight crew was informed of his injury and they coordinated to have medical personnel meet the airplane upon arrival in KPHL. The injured flight attendant was transported to the hospital and diagnosed with a broken left hand.

Flight

Event TypeAccident
Event Time19:00 EDT
Nearest Airport0nm
Flight Plan FiledIFR
Flight Plan ActivatedYes
Aircraft FireNo
Aircraft ExplosionNo

Aircraft

AircraftAirbus Industrie A320 214 214
Tail NumberN103US
Aircraft CategoryAir
OperatorAmerican Airlines
Operating RulePart 121
Engines2
Engine TypeTurbofan
Engine DetailsCfm Intl. · CFM56 SERIES · Turbofan | Cfm Intl. · CFM56 SERIES · Turbofan
Seats179

People & Injuries

Injury Summary1 injury (1 serious injury), 140 uninjured
Fatal0
Serious1
Minor0
Uninjured140
Total141
Crew 1Age 60 · First Class · None
Crew 2Age 35 · First Class · None

Conditions

ConditionsUnknown
LightDusk
Wind240° @ 47 kt
CeilingNone
Temperature / Dew Point0 C / 0 C
Altimeter0

Appendix: Source Data